Marriott Hotels & Resorts is hiring a Senior Network Observability Engineer to serve as the subject matter expert for our global network observability strategy. You will design and implement the platforms that enable proactive, telemetry-driven operations across our Property, Datacenter, Corporate, Client, and multi-cloud environments.
What You'll Do
- Design and implement the Network Observability strategy and platforms for all Marriott International networks.
- Drive adoption of SRE practices and operating models across all network product towers globally.
- Architect solutions that leverage AI/ML-driven insights, real-time telemetry, and automation frameworks.
- Collaborate with network architects, product owners, and global operations teams to define and enforce observability standards.
- Build automation pipelines and deliver actionable intelligence across thousands of properties worldwide.
- Implement granular instrumentation, distributed tracing, and anomaly detection at scale.
- Design custom dashboards, KPIs, and alerting strategies for real-time visibility and executive reporting.
- Bridge traditional NOC practices with modern AI, ML and SRE methodologies.
What We're Looking For
- Bachelor’s degree in computer science, Network Engineering, or related discipline.
- 8+ years of progressive experience in network observability, telemetry engineering, and performance optimization for large-scale, mission-critical environments.
- Proven expertise in collecting, processing, and correlating telemetry data (NetFlow, IPFIX, SNMP, streaming telemetry) for predictive analytics.
- Hands-on experience with enterprise-grade observability platforms, including Selector.ai, NetScout, NetBrain, ThousandEyes, BigPanda, and other AI/ML-driven monitoring solutions.
- Demonstrated ability to install, configure, and optimize observability tools, integrate APIs, and build automation workflows for anomaly detection and remediation.
- Strong proficiency in administration of network tools and policy enforcement, including role-based access control and compliance frameworks.
- Expertise in developing observability requirements, architecture designs, and implementation roadmaps aligned with SRE principles and Agile delivery models.
- Deep understanding of foundational networking protocols (ARP, TCP/IP, UDP, DHCP, DNS, NAT) and advanced routing protocols (OSPF, BGP).
- Hands on experience with Palo, Prisma, and SDWAN Strata Cloud Manager, including routing and switching platforms (Cisco, Juniper, HP/Aruba).
- Demonstrated experience in delivering written documents, including detailed network solutions and architecture diagrams.
- Experience with one or more Cloud Computing platforms (Amazon AWS, Microsoft Azure, Google Cloud Platform).
- Experience in Agile and DevOps practices, including sprint planning, backlog grooming, and embedding observability into CI/CD pipelines.
Nice to Have
- Advanced Degree (MS, PhD) in Computer Science, Network Engineering, or MBA with a technology focus.
- Advanced certifications (CCNP, AWS and Azure Networking Specialty).
- Experience managing network observability tools in hospitality or global enterprise environments.
- Proficiency in leveraging public APIs for automation and integration with observability platforms.
- Strong ability to collaborate across cross-functional teams in multiple time zones.
- Demonstrated experience in researching emerging technologies, standards, and trends and translating them into actionable roadmaps.
- Deep knowledge of next-generation observability tools and frameworks, including Selector.ai, NetScout, NetBrain, ThousandEyes, and AI Ops platforms.
- Proven ability to design and implement automation for network instrumentation and monitoring, using scripting languages (Python, REST APIs).
- Excellent problem-solving skills, capable of working independently and leading outcomes for distributed teams.
- Strong understanding of change management, testing methodologies, and high-availability strategies for critical platforms.
- Ability to manage multiple priorities effectively, with exceptional attention to detail.
- Track record of driving transformation in network technologies and observability practices through data-driven continuous improvement.
- Experience improving reliability, performance, and agility of complex enterprise networks.
- Expertise in network infrastructure automation, instrumentation, and emerging observability technologies.
- Strong influencing and leadership skills to overcome barriers and drive organizational change.
- Exceptional verbal and written communication skills, including executive-level presentations and technical documentation.
Technical Stack
- Observability Platforms: Selector.ai, NetScout, NetBrain, Bigpanda, ThousandEyes
- Scripting & Integration: Python, REST APIs
- Cloud Platforms: Amazon AWS, Microsoft Azure, Google Cloud Platform
- Network Platforms: Cisco, Juniper, HP/Aruba, Palo, Prisma, SDWAN Strata Cloud Manager
Team & Environment
This role operates within a matrix team of expert network architects and engineers.
Benefits & Compensation
- 401(k) plan
- Stock purchase plan
- Discounts at Marriott properties
- Commuters benefits
- Employee assistance plan
- Childcare discounts
- Medical, dental, vision coverage (full-time)
- Health care flexible spending account
- Dependent care flexible spending account
- Life insurance
- Disability insurance
- Accident insurance
- Adoption expense reimbursements
- Paid parental leave (full-time)
- Paid sick leave (Washington applicants)
- Paid time off (Washington applicants)
- Minimum of 9 holidays annually (Washington applicants)
Work Mode
This is a hybrid position based in Bethesda, MD.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
