Endava is looking for a Netcracker OSS Developer / Configurator to join our team. In this role, you will configure, customize, and implement Netcracker OSS solutions that support critical network operations and service lifecycle management. You’ll be focused on core domains including Network Inventory, Service Provisioning, Fault Management, Performance Monitoring, Configuration Management, and Service Assurance.

What You'll Do

Configure and customize Netcracker OSS modules including Network Inventory, Service Provisioning, Fault Management, Performance Monitoring, Configuration Management, and Service Assurance.
Develop workflows, adapters, rules, and orchestration logic to support service activation and lifecycle management.
Implement service models, resource models, and network topology configurations.
Configure event correlation, alarm rules, and monitoring thresholds.
Customize dashboards, reports, and operational views for NOC and service operations teams.
Design and implement integrations between Netcracker OSS and network elements, EMS/NMS platforms, BSS systems, and third-party monitoring tools.
Support provisioning flows across multi-technology environments such as IP, MPLS, Fiber, and Wireless.
Implement automation scripts and orchestration logic to reduce manual intervention.
Support northbound and southbound interface configuration and troubleshooting.
Participate in solution design and technical impact assessments.
Perform unit testing and support system, integration, and user acceptance testing.
Troubleshoot issues related to inventory inconsistencies, provisioning failures, alarm storms, and performance degradation.
Support production deployments and provide post-go-live stabilization support.
Maintain configuration and technical documentation.

What We're Looking For

Bachelor’s degree in Computer Science, Telecommunications, Engineering, or a related field.
3+ years of hands-on experience working with Netcracker OSS modules.
Demonstrated experience with Network Inventory modeling for logical and physical resources.
Demonstrated experience with Service Provisioning workflows.
Demonstrated experience with Fault and alarm management configuration.
Demonstrated experience with Performance metrics collection and threshold management.
Demonstrated experience with Configuration management processes.
Demonstrated experience with Service assurance and SLA monitoring.
Strong understanding of telecom network technologies like IP, MPLS, Ethernet, GPON, and LTE/5G.
Experience with Java-based customization within Netcracker.
Strong SQL and database skills, with Oracle preferred.
Experience with Linux/Unix environments.
Familiarity with SNMP, TL1, REST/SOAP APIs, and messaging frameworks.

Nice to Have

Experience with large-scale telecom OSS transformation programs.
Knowledge of TM Forum frameworks like eTOM and SID.
Understanding of the FCAPS model and ITIL processes.
Experience with network modeling and topology design.
Exposure to microservices architectures and cloud-based OSS deployments.
Experience working in Agile delivery models.

Technical Stack

Netcracker OSS
Java
SQL, Oracle
Linux/Unix
SNMP, TL1, REST, SOAP

Benefits & Compensation

Competitive salary package, share plan, company performance bonuses, value-based recognition awards, and a referral bonus.
Career coaching, global career opportunities, non-linear career paths, and internal development programmes for management and technical leadership.
Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, and conferences.
Robust healthcare and benefits including Medical, Dental, Vision, Disability coverage, and various other benefit options.
Flexible Spending Accounts for Medical, Transit, and Dependent Care.
Employer Paid Life Insurance and AD&D Coverages.
Health Savings account paired with a low-cost High Deductible Medical Plan.
401(k) Safe Harbor Retirement plan with employer match and immediate vesting.

Work Mode

This role follows a hybrid work model with flexible working hours.

Endava provides an open, inclusive, and respectful environment with a people-centric mindset, focused on harnessing technology to drive meaningful change.