Cornerstone Capital Bank is hiring a Mortgage Production Associate to play a key support role in our lending team. You will assist a Loan Officer in partnering with Realtors, Builders, and clients to secure mortgage financing, bringing technical competence and a focus on outstanding customer service to the role.
What You'll Do
- Provide a warm welcome to Realtors and clients
- Monitor and manage workflow to ensure timely closings
- Maintain product knowledge and stay up-to-date on market changes
- Comply with all applicable mortgage lending laws and regulations
- Communicate with borrowers, processors, operations staff, title companies, and Realtors to expedite the mortgage process
- Request and follow up on required client documentation
- Disclose and submit loans to the Operations Department
- Perform basic income calculations
- Provide extraordinary customer service to both internal and external customers
- Meet goals regarding time frames
- Work within a database
- Plan and set up lunch-ins and meetings
- Market, service, and promote the company’s loan products
What We're Looking For
- Active NMLS license
- Excellent customer service skills
- Strong written and verbal communication skills
- Strong computer and technology-related skills
- Must be extremely organized
- Ability to quickly learn new systems
- Ability to follow up with multiple prospects daily
- Strong organizational, problem-solving, and analytical skills
- Professional demeanor
- Self-motivated attitude
Nice to Have
- Experience with DU (Desktop Underwriter)
- CRM/Salesforce experience and knowledge of working within a database
Benefits & Compensation
- Competitive salary
- Full benefits package
- Potential for a performance-based bonus
At Cornerstone Capital Bank, we honor God by using our talents to make a positive difference in the lives of our team members, clients, shareholders, communities, and service providers.
