D2B is looking for a Mortgage Broker Assistant to support our Australian mortgage brokerage with end-to-end loan processing and credit assessment. This is a remote, full-time position where you will play a key role in managing client applications and ensuring a smooth mortgage journey.
What You'll Do
- Manage end-to-end mortgage processing, from pre-assessment to post-settlement support.
- Interpret and apply knowledge of various loan types and lender-specific policies.
- Maintain up-to-date and accurate client information within CRMs.
- Prepare compliance documents and ensure accurate data entry into ApplyOnline and CRM platforms.
- Order property valuations, manage supporting documents, and prepare welcome packs.
- Liaise with lenders, clients, and third parties to follow up on outstanding documents and progress applications.
- Monitor loan status, perform serviceability assessments, and coordinate smooth settlements.
- Support top-ups and loan variations.
What We're Looking For
- Minimum 2 years’ experience in the Australian mortgage broking process (broker support, loan processing, or credit assessment).
- Strong English communication skills—both verbal and written.
- Demonstrated experience with CRMs and ApplyOnline or similar platforms.
- Excellent attention to detail, organisational skills, and ability to work independently.
- High-speed and stable internet connection with a reliable home office setup.
Nice to Have
- Certificate IV in Finance and Mortgage Broking is an advantage.
- Applicants based in Manila or Cebu are preferred but not required.
Technical Stack
- CRM
- ApplyOnline
Work Mode
This is a full-time, remote position open to candidates globally.
D2B is an equal opportunity employer.
