D2B is looking for a Mortgage Broker Assistant to support our Australian mortgage brokerage with end-to-end loan processing and credit assessment. This is a remote, full-time position where you will play a key role in managing client applications and ensuring a smooth mortgage journey.

What You'll Do

Manage end-to-end mortgage processing, from pre-assessment to post-settlement support.
Interpret and apply knowledge of various loan types and lender-specific policies.
Maintain up-to-date and accurate client information within CRMs.
Prepare compliance documents and ensure accurate data entry into ApplyOnline and CRM platforms.
Order property valuations, manage supporting documents, and prepare welcome packs.
Liaise with lenders, clients, and third parties to follow up on outstanding documents and progress applications.
Monitor loan status, perform serviceability assessments, and coordinate smooth settlements.
Support top-ups and loan variations.

What We're Looking For

Minimum 2 years’ experience in the Australian mortgage broking process (broker support, loan processing, or credit assessment).
Strong English communication skills—both verbal and written.
Demonstrated experience with CRMs and ApplyOnline or similar platforms.
Excellent attention to detail, organisational skills, and ability to work independently.
High-speed and stable internet connection with a reliable home office setup.