Lifepoint Health is hiring a Medical Office Assistant to provide comprehensive front-office and administrative support within our pediatric clinic in Sylva, NC. This vital role ensures smooth daily operations and a positive patient experience by managing scheduling, registration, and clinic workflow.
What You'll Do
- Provide comprehensive front office support, including scheduling and registering patients, verifying insurance, managing referrals and pre-certifications, and maintaining accurate electronic medical records.
- Deliver professional, compassionate customer service while serving as the first point of contact and managing administrative duties such as filing, data entry, scanning, and incoming communications.
- Post charges, code fee slips, collect co-pays, deductibles, and outstanding balances, and assist with end-of-day balancing and deposit preparation.
- Review provider orders prior to patient departure and coordinate referral appointments to ensure continuity of care.
- Obtain informed consent for invasive procedures and maintain compliance with HIPAA, infection control, and clinic policies.
- Maintain clean, organized, and fully stocked examination rooms and front office areas to support efficient clinic flow.
- Monitor, reorder, stock, and troubleshoot medical supplies and equipment to minimize operational disruptions.
What We're Looking For
- High school diploma or equivalent
Technical Stack
- Proficiency in computer applications and electronic medical record (EMR) systems
Team & Environment
Join our Pediatric Care team consisting of dedicated providers.
Benefits & Compensation
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
- Tuition Reimbursement: Available for full and part-time employees to further education.
Work Mode
This is an onsite position located in Sylva, NC.
Harris Regional Hospital, part of Lifepoint Health, is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
