The Hershey Company is seeking a Manager, Quality Assurance to lead our quality governance across a complex supply chain. In this role, you will ensure the integrity and safety of our products from supplier to shelf, managing a broad network of partners and internal stakeholders.

What You'll Do

Lead end-to-end Supplier Quality Management across 146 suppliers through approval, audits, COA compliance, risk assessments, and CAPA governance to ensure consistent supply of safe, compliant materials.
Drive Distribution Center Quality Governance for 23 DCs by ensuring adherence to QMS, GMP, storage standards, pest control, and product integrity.
Ensure Quality Compliance across 300+ Distributors through standardized audits, infrastructure assessments, and capability building.
Own Market Quality & On-Shelf Product Performance by executing national surveillance programs, monitoring sensory and packaging performance, and driving corrective actions.
Lead Quality Risk Mitigation & Incident Management across the extended supply chain by conducting root cause analyses and implementing strong CAPA processes.
Ensure regulatory compliance in food safety, packaging, storage, and market handling.
Govern documentation, traceability, and change-management to maintain material and product integrity.
Drive continuous improvement to reduce defects, waste, and supply-chain risks.
Strengthen cross-functional alignment with Procurement, CS&L, Sales, and Manufacturing.
Build capability across suppliers, DC teams, and distributor networks through targeted training and audits.