The Billing Manager will lead global ads billing operations and a small team of revenue operations specialists at Pinterest. This hands-on people manager role involves owning month-end billing, ensuring invoicing accuracy, managing SOX controls, and driving process improvements in collaboration with Engineering, Product, and Finance transformation teams.
What You'll Do
- Lead global billing operations for ads, including month-end billing runs, invoice generation, and coordination with Order Management and Sales to ensure accurate, timely invoicing in line with close calendar and SLAs.
- Own month-end billing review and SOX controls, approval of higher-risk billing adjustments, and sign-off on key invoicing controls.
- Manage complex billing adjustments and reconciliations, overseeing makegoods and other adjustments.
- Serve as the primary billing point of contact for Collections and Sales on escalations, invoice issues, and advertiser/agency questions, ensuring clear communication and timely resolution.
- Manage and develop the Billing team, setting priorities, balancing workloads, and driving clear expectations, feedback, and career development for specialists.
- Drive process and systems improvements using AI and partnering with Engineering, Product and CAO Transformation teams to reduce manual work, enhance dashboards and automation, improve data quality, and strengthen OTC billing controls.
What We're Looking For
- 5+ years of experience in revenue operations, billing, or revenue accounting, including hands-on work in a large or fast-growing company.
- 2+ years of management experience leading analysts or specialists in finance, billing, or AR.
- Strong working knowledge of order-to-cash processes, including invoicing, billing adjustments, AR, and revenue recognition interactions.
- Experience operating in a SOX-compliant environment and working with external auditors.
- Comfort working with large data sets and systems such as Oracle R12 or another tier-one ERP, plus CRM (e.g., Salesforce) and BI tools (e.g., Tableau or similar).
- Excellent communication skills and a track record of partnering with cross-functional teams (Sales, OM, Engineering, Product, Data).
Technical Stack
- Oracle R12
- Salesforce
- Tableau
- AI tools
- ERP systems
- CRM systems
- BI tools
Team & Environment
- Manages a small team of revenue operations specialists.
- Collaborates with Billing Engineering, Finance transformation teams, Sales, Order Management, Collections, Product, and Data teams.
Benefits & Compensation
- Base salary range: $98,561—$202,918 USD
- Equity compensation eligible
- Career development and feedback support
- Flexible working model (PinFlex)
- In-office collaboration 3-4 times per quarter
- Information about culture and benefits available via company link
Work Mode
Hybrid model requiring 3-4 times per quarter in-office collaboration; otherwise remote-friendly under the PinFlex model.
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. Pinterest also considers qualified applicants regardless of criminal histories, consistent with legal requirements. Accommodations available upon request.
