The Director, Sales Operations is a strategic commercial partner to sales leadership across multiple brands within Wolters Kluwer's CP & ESG Revenue Operations organization. This role is responsible for driving sales compensation, pipeline and forecast management, demand generation, and commercial analytics for a multibillion-dollar B2B SaaS portfolio. The position operates with high autonomy and is evaluated on execution against divisional strategy.
What You'll Do
- Own end-to-end sales compensation plan design, modeling, and governance across multiple brands and seller segments
- Lead pipeline management and forecast cadence, delivering accurate risk/upside reporting to commercial and executive leadership
- Partner with marketing and commercial leadership to align demand generation programs with territory capacity and revenue targets
- Serve as the analytical authority for the commercial organization — owning KPI frameworks, dashboards, and performance reporting
- Design and manage sales productivity programs that improve rep ramp time and commercial effectiveness
- Drive CRM data quality and opportunity management discipline across the sales organization
- Lead and develop a team of senior managers and high-level sales operations professionals
- Align sales operations strategy with divisional objectives and broader organizational goals
What We're Looking For
- 10+ years in Sales Operations or Revenue Operations supporting a multibillion-dollar B2B SaaS or enterprise software business
- Demonstrated ownership of sales compensation plan architecture and governance, not just administration
- Proven experience running a rigorous, trusted forecasting and pipeline management process
- Experience operating across a multi-brand or multi-segment commercial structure in a matrixed organization
- Strong commercial analytics capability with the ability to translate data into actionable decisions
- Proficiency in Salesforce
- Experience with BI tools (Tableau, Power BI, or equivalent)
- Bachelor's degree required
Nice to Have
- Advanced degree preferred
Technical Stack
- Salesforce
- Tableau
- Power BI
Team & Environment
- Matrixed organization with multiple brands (CCH Tagetik, Enablon, TeamMate, CCH)
- Reports to VP, Global Operations within the CP & ESG Revenue Operations organization
Benefits & Compensation
- Permanent employment from day one
- Remote work & flexibility: Work remotely up to 3 days per week (home office) with flexible working hours
- Work abroad flexibly: Work from anywhere (if you are based in Europe within the EU) for up to 20 days within a twelve-month period
- 1 additional day off per year for volunteer work (Volunteer Day)
- E-learning via LinkedIn
- Online language training with goFluent
- Other training and development opportunities
- Company Car or Car Allowance (depending on your location)
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
This role is eligible for Bonus. Salary range: €105,500.00 - €168,700.00 EUR.
Work Mode
- Hybrid work model
- Locations: Europe within the EU
- Work remotely up to 3 days per week
- Work from anywhere in the EU for up to 20 days per year
We welcome all people - regardless of gender, nationality, ethnic and social background, disability, religion, age, sexual orientation and identity.