JLL’s Work Dynamics division is hiring a Manager, Food & Beverage to lead dining operations with precision and discipline. In this role, you will apply your culinary and operational expertise to enhance workplace experience and wellbeing within a corporate setting in Gurugram.
What You'll Do
- Establish nutritional standards and monitor food preparation methods, portion sizes, and presentation to ensure consistent quality.
- Review and plan menus based on anticipated guest numbers, nutritional value, palatability, popularity, and cost efficiency.
- Coordinate catering services for special events, scheduling facilities and negotiating arrangements with clients.
- Develop and implement systems for maintaining operational records, conducting hygiene audits, and gathering customer feedback.
- Investigate and resolve complaints regarding food quality and service to maintain client satisfaction.
- Manage equipment maintenance, inventory control, and vendor relationships for food preparation and service areas.
- Analyze sales data to identify trends and adjust offerings based on popularity and performance metrics.
What We're Looking For
- Significant experience managing base kitchen operations in a corporate or institutional environment.
- Strong skills in examining operations, formulating policies, and implementing new strategies and procedures.
- Excellent vendor management abilities with knowledge of catering requirements and inventory control.
- Proven leadership experience supervising and training food service employees.
- Strong written and verbal communication skills for effective team coordination and client interactions.
- Proficiency with computers and Windows-based operating environments for record-keeping and reporting.
- Knowledge of food safety regulations and ability to ensure compliance across all dining operations.
Nice to Have
- Culinary or hospitality management degree or equivalent professional certification.
- Experience implementing customer feedback systems and satisfaction metrics.
- Background in corporate dining services or similar institutional food service environments.
- Knowledge of nutrition planning and dietary accommodation requirements.
- Financial management skills for budget planning and cost control in food service operations.
- Experience with sustainability practices in food service and waste reduction.
- Project management abilities for coordinating special events and dining renovations.
Work Mode
This position is based onsite in our Gurugram, HR location.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
