Every is hiring a Managed Services Program Manager to lead the business development and go-to-market strategy for Arrow ECS Managed Services. You will be responsible for shaping the strategic direction, building operational processes, and cultivating strong relationships with partners and customers, acting as a critical liaison between internal teams and clients.
What You'll Do
- Identify and pursue new managed services opportunities with ECS reseller partners and end user customers through analysis and research.
- Assist in developing and executing business strategy, sales, and marketing plans for managed services solutions with cross-functional teams.
- Develop, manage, and create strategic relationships with suppliers, customers, and vendors within specific technologies to influence revenue growth.
- Cultivate and manage long-term relationships with Arrow channel partners as their trusted business development advisor.
- Work alongside account management, operations, and delivery teams to ensure a seamless transition from sales to delivery and maintain client satisfaction.
- Track performance and impact of delivered insights to reinforce value in future engagements and solution enhancements.
- Gather and apply customer feedback to refine sales strategies and improve solution offerings.
What We're Looking For
- Bachelor’s degree in Business, Marketing, Data Analytics, or a related field and 12 years of related experience.
- Knowledge or experience with at least 4 of the following IT vendors: Dell, Cisco, Palo Alto, AWS, IBM, HPE, Nutanix, VMWare, RedHat, Microsoft, Citrix, Veeam, Juniper, or Google Cloud.
- Specialized depth and breadth of expertise in managed services and program management.
- Strong track record of revenue growth and business development for managed services.
- Ability to solve complex problems using a broad perspective to identify solutions.
- Strong leadership qualities and ability to work independently, with guidance only in the most complex situations.
- Proven ability to lead a multi-functional team for project success.
- Experience engaging IT suppliers, vendors, or partners in a sales-driven environment.
- Excellent relationship management, negotiation, and communication skills.
- Ability to thrive in a fast-paced, results-oriented environment.
Nice to Have
- MBA is a plus.
Team & Environment
You will act as the liaison between internal teams and the customer, working closely alongside account management, operations, and delivery teams.
Benefits & Compensation
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
- Compensation: $151,500.00 - $200,204.00
Work Mode
This is a remote position open to candidates in US-GA-Georgia (Remote Employees).
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.
