CrowdStrike, Inc. is looking for a LogScale Professional Services Principal Consultant to join our team. In this role, you'll spearhead infrastructure architecture efforts, operationalizing the LogScale platform within customer environments. You'll act as a trusted advisor, guiding technical implementations, expanding use cases, and providing valuable feedback to our product teams.

What You'll Do

Act as the primary point of contact for Falcon LogScale deployments from project kickoff through technical implementation and closure.
Guide customers in building complex, resilient, and high-performing application clusters in public cloud, private cloud, and on-premises environments.
Assist customers with data onboarding tasks, including configuring third-party tool audit and logging policies, and establishing log transport methodologies.
Provide guidance on log analysis using search queries on raw data, parsing, and dashboard creation.
Conduct knowledge transfer sessions to educate customers on Falcon LogScale.

What We're Looking For

Bachelor’s degree in Computer Science, Software Engineering, or a related field and five years of experience in systems engineering, or an equivalent combination of education and work experience.
Four+ years implementing and managing containerized applications using Kubernetes, Docker, and Helm within GCP, Azure, and/or AWS.
Experience delivering, managing, and upgrading managed applications in GCP, Azure, and/or AWS environments with high throughput and availability requirements, including usage of CI/CD tools.
Experience and comfort with managing and implementing Linux server platforms.
Experience developing and implementing IaC using tools such as Terraform, Pulumi, or Crossplane.
High comfort level creating, implementing, and troubleshooting Python, Go, and Bash scripts for integration and automation.
Experience with RESTful API, GraphQL, and API microservices.
Experience with implementing and using Kafka.
Intermediate knowledge of security protocols and products for identity management and access, such as OAuth, OKTA, SAML, Windows Auth, and Active Directory.
Four+ years using logs and metrics to identify the root cause of production incidents.
Experience managing technical deployments, tracking time, and running projects from kickoff to closure.
Experience with Agile, SCRUM, Kanban, and other development lifecycles.
Knowledge of IT environments, including directory services, authentication, networking, and data storage.
Understanding of log management use cases around security, observability, DevOps, IT ops, and business operations.
Strong problem-solving, written and oral communication skills in English.
Fluency in English and strong technical writing skills.

Nice to Have

5+ years of professional DevOps experience providing support for troubleshooting, recovery, and root cause analysis.
Experience developing visualizations for security event-related data using Grafana, PowerBI, Elastic, etc.
Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs.
Experience translating customer requirements and experiences into feedback for product and engineering teams.

Technical Stack

Containerization: Kubernetes, Docker, Helm
Cloud Platforms: GCP, Azure, AWS
Infrastructure: Linux, Terraform, Pulumi, Crossplane
Scripting & Languages: Python, Go, Bash
APIs & Data: RESTful API, GraphQL, API microservices, Kafka
Security & Identity: OAuth, OKTA, SAML, Windows Auth, Active Directory
Process: CI/CD tools, Agile, SCRUM, Kanban

Team & Environment

You'll be working alongside Falcon NGSIEM and LogScale consultants, engineers, and other cross-functional teams.

Benefits & Compensation

Salary range: $140,000 - $195,000 per year + equity grants
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holiday policies
Paid parental and adoption leave
Professional development opportunities for all employees
Employee Networks, geographic groups, and volunteer opportunities
Vibrant office culture with world-class amenities

Work Mode

This is a remote-friendly position for candidates located in the United States.

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed.