Valatam is hiring a Logistics Operations Assistant to help clients coordinate projects, manage operational tasks, and ensure smooth, efficient workflows. This is a fully remote, full-time position requiring work during Pacific Standard Time (PST) hours.
What You'll Do
- Provide exceptional service to internal and external stakeholders.
- Monitor and address company communication via phone, email, and social platforms.
- Review, accept, and dispatch service requests efficiently and accurately.
- Communicate with customers to coordinate service, follow up, and ensure satisfaction.
- Communicate with vendors to request pricing, place orders, and follow up.
- Perform daily invoicing and quoting processes with high accuracy.
- Maintain and improve company systems and processes.
- Research and prepare information for internal and external use.
- Provide executive assistant support to the CEO and other leaders as requested.
- Perform other work-related duties as assigned.
What We're Looking For
- Fluent English (C1/C2) and Spanish.
- 1 – 3 years of experience in operations or logistics assistance.
- Proficiency with Google Workspace and Microsoft Office.
- Excellent communication and problem-solving skills.
- Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and a backup connection.
- Availability to work from specified countries without travel commitments for the first four months.
Nice to Have
- Experience with Asana, Notion, Trello, or similar is a plus.
- Bachelor’s or Associate’s degree preferred.
Technical Stack
- Google Workspace
- Microsoft Office
- Asana
- Notion
- Trello
Benefits & Compensation
- Hourly rate equivalent to USD $696 – $1,044/month (experience-based).
- Annual pay increments.
- Discretionary client bonuses (80% of clients award year-end bonuses).
- 7 U.S. federal holidays + 4 paid PTO days.
- Monthly medical insurance stipend (after induction).
- Birthday / Anniversary bonuses + Gym / Wellness allowance.
- Unlimited online fitness classes + company events & Christmas celebrations.
Work Mode
This is a fully remote, global position that requires you to work Pacific Standard Time (PST) hours.
Valatam is an equal opportunity employer.
