Latitude AI is seeking a Logistics Coordinator I to join our Real Estate and Workplace Services team. In this role, you will be responsible for the vital daily operations of shipping, receiving, and asset management, ensuring smooth logistics across our Pittsburgh location and supporting remote sites. You will work cross-functionally to maintain compliance, resolve issues proactively, and contribute to the team's broader mission of supporting our innovative work environment.
What You'll Do
- Manage inbound shipments by receiving, verifying, and distributing goods; reconcile purchase orders and resolve discrepancies with cross-functional teams.
- Execute end-to-end outbound shipping operations, including secure packaging, regulatory compliance, and proactive issue resolution for our Pittsburgh location and remote sites.
- Coordinate inbound freight scheduling, receive deliveries using equipment like lift gates, and prepare shipments with proper palletization and documentation.
- Manage and track service tickets from intake through closure, ensuring timely updates, accurate documentation, and adherence to defined SLAs.
- Oversee international shipments by preparing required documentation, ensuring trade compliance, and coordinating with customs brokers and freight forwarders.
- Support asset operations by tagging, documenting, and preparing inventory for storage while maintaining accurate system records.
- Lead cross-functional projects with accountability for scope, schedule, and budget, providing clear updates to stakeholders.
- Support the REWS team through cross-training by covering functions such as reception, facilities maintenance, and event planning.
What We're Looking For
- A Bachelor’s degree, or an Associate’s degree with two years of experience, or a High School Diploma/GED with four years of experience.
- Strong attention to detail with a continuous improvement mindset and ability to streamline processes.
- Working knowledge of IT assets, hardware components, vehicle parts, and similar product categories.
- Understanding and practical application of OSHA regulations and 5S standards.
- Ability to work independently, self-manage priorities, meet defined KPIs/SLAs, troubleshoot issues, and adapt quickly in a dynamic environment.
- Composure under pressure with sound judgment in time-sensitive situations.
- Clear communication skills with the ability to provide guidance and support to others.
- A demonstrated commitment to exceptional customer service.
- Ability to lift up to 50 lbs.
Nice to Have
- Experience in relevant fields such as warehousing, asset management, customer-facing retail, or supervisory roles; previous work in similar R&D environments is a plus.
- Experience with service ticketing platforms, shipping software, warehouse management systems, and asset control systems.
- Proficiency in Google Workspace and systems such as Jira, Insight, Fleetio, NetSuite, ShipStation, and Envoy, with the ability to quickly learn new platforms.
Technical Stack
- Envoy, NetSuite, Jira, Insight, Fleetio, ShipStation, Google Workspace
Team & Environment
This role is part of the Real Estate and Workplace Services Team (REWS), an integral cross-functional support team comprised of Facilities, Security, Logistics, and Real Estate groups.
Work Mode
This is an onsite position based in Pittsburgh.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
