M&T Bank is hiring a Loan Officer Assistant to support the Loan Officer team in efficiently moving loans through the pipeline. You will provide a seamless experience for Mortgage customers by ensuring organization, accuracy, and timeliness of all communications and documentation.
What You'll Do
- Provide a seamless experience for Mortgage customers by ensuring organization, accuracy, and timeliness of all communications including requests for documentation, coordination of details, and follow-up.
- Serve as a subject matter expert on all relevant Mortgage Sales systems to accurately input and manage relevant customer data and documents.
- Interact with customers directly to follow up on and complete the application process and other documents as needed.
- Assist loan officer with various reporting needs to include creation of new reports, running, monitoring, and issuing existing reports and organizing data collection.
- Maintain current working knowledge of Mortgage products, processes and procedures, and relevant regulations.
- Provide other general sales, marketing, and operational support for assigned Loan Officer or team as needed.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
- Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
What We're Looking For
- High school diploma (or equivalent) and 2 years relevant work experience in the mortgage and/or finance industry.
- Knowledge of Secondary Marketing requirements.
- Knowledge of FHA/VA regulations.
- Knowledge of Bank products and services.
- Strong organizational skills with ability to manage multiple priorities.
- Excellent verbal and written communications skills.
- Flexible to travel within region and work overtime and/or flexible schedule as needed.
Nice to Have
- Associate degree and a minimum of 2 years equivalent work experience, OR in lieu of a degree, a combined minimum of 4 years’ higher education and/or work experience, including a minimum of 2 years’ related experience.
- Knowledge of Secondary Marketing requirements.
- Knowledge of FHA/VA regulations.
- Knowledge of Bank products and services.
- Strong organizational skills with ability to manage multiple priorities.
- Excellent verbal and written communications skills.
- Flexible to travel within region and work overtime and/or flexible schedule as needed.
Work Mode
This is an onsite position located in Clanton, Alabama, United States of America.
M&T Bank is an equal opportunity employer.
