Sezzle is looking for a Licensing Coordinator to join our team. In this role, you will manage a queue of licensing requests, track application progress, coordinate required documentation, and support the team in meeting service-level expectations. You'll perform consistent, detail-oriented tasks daily within a structured and predictable workflow.

What You'll Do

Review and maintain an assigned queue to ensure completeness and accuracy per state licensing requirements.
Review and quality check license applications and Primary Source Verifications (PSVs) for accuracy and completeness.
Initiate and manage primary source verifications for education, training, employment, and licenses.
Monitor for and resolve application deficiencies, including Board communication as needed.
Communicate clearly and professionally with providers and clients regarding requirements, missing items, and status updates.
Collaborate with internal teams and external agencies to facilitate timely licensure.
Prepare and provide license status updates to clients.
Manage mailing processes, including printing, assembling, tracking, and submitting application materials.
Monitor files to ensure timely completion of outstanding requirements.
Support time-sensitive updates, including application corrections and email address changes.
Participate in scheduled and ad hoc meetings.
Assist with special projects and other duties as assigned.

What We're Looking For

Strong critical thinking and problem-solving skills with the ability to navigate complex licensing requirements.
Excellent communication and customer service skills; ability to clearly articulate next steps to providers and stakeholders.
Close attention to detail with strong organizational, time management, and multitasking abilities.
Ability to adapt and pivot in a fast-paced, remote environment while maintaining productivity during workload fluctuations.
Professional demeanor when interacting with providers, clients, and internal teams.
Tech-savvy with proficiency in Google Suite.

Nice to Have

Experience with Behavioral Health, Nursing, and Physician license types; multi-state experience preferred (IMLC, NLC a plus).
Experience with DocHub, Slack, and startup environments.