Provide senior-level technical leadership in building and scaling digital platforms for benefit discovery and redemption. Combine deep engineering expertise with architectural ownership and cross-team leadership to deliver reliable, customer-focused solutions across web, mobile, and third-party integrations.
Responsibilities
- Lead the end-to-end architecture, design, and implementation of benefit discovery and redemption systems across web, mobile, and partner-facing integrations.
- Own the technical roadmap for scalable benefit catalogs, eligibility determination, redemption workflows, and fulfillment infrastructure.
- Ensure all platforms meet rigorous standards for performance, reliability, security, and long-term maintainability.
- Make architectural decisions that support rapid development while enabling sustainable platform growth.
- Serve as a hands-on technical leader across key platform initiatives, contributing directly to code and system design.
- Mentor and guide engineers across teams in a matrixed environment, establishing best practices in design, code quality, and delivery.
- Break down complex projects into actionable tasks and ensure coordination and alignment across multiple engineering teams.
- Champion best practices in system design, testing, observability, and technical documentation.
- Lead integration efforts with benefit providers, merchants, and external technology partners.
- Solve cross-system challenges involving identity, eligibility logic, redemption processes, reconciliation, and reporting.
- Act as the primary technical escalation point for high-impact integrations with partners and customers.
- Translate business, product, and regulatory requirements into scalable and secure technical solutions.
- Define and refine engineering and integration standards in line with enterprise and fintech industry best practices.
- Develop and enhance simulation, sandbox, and integration testing tools to speed up development and partner onboarding.
- Ensure compliance with security, privacy, and operational standards across all systems.
- Deliver against key platform metrics for reliability, performance, and user experience.
- Advocate for customer needs within engineering, emphasizing clarity, simplicity, and intuitive design.
- Incorporate feedback from customers, partners, and internal teams to drive continuous product improvements.
- Collaborate closely with product, design, and support teams to align technical execution with user experience goals.
Requirements
- Minimum of 10 years of relevant professional experience with a Bachelor’s degree.
- Alternatively, at least 7 years of experience with an Advanced degree such as a Master’s, MBA, JD, or MD.
- Alternatively, 4 years of experience with a PhD.
- Alternatively, 13 or more years of relevant professional experience.
- Strong analytical and problem-solving abilities.
- Clear and confident communication skills with both technical and non-technical audiences.
- Experience working with external partners and influencing teams without direct authority.
- Self-motivated leader who excels in fast-moving, agile environments.
- Passion for building exceptional, scalable customer experiences.
Nice to Have
- 12 or more years of professional experience with a Bachelor’s degree.
- 8 to 10 years of experience with an Advanced degree such as a Master’s, MBA, JD, or MD.
- 6 or more years of experience with a PhD.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent practical experience.
- 12+ years of professional software engineering experience, including substantial time in senior or lead roles.
- Demonstrated success in designing and delivering large-scale, customer-facing digital platforms.
- Extensive experience designing and using APIs and distributed systems, including REST, JSON, and OAuth.
- Solid understanding of core web technologies such as HTTP, HTML, JavaScript, and CSS.
- Hands-on experience with mobile platforms, SDKs, and integration testing tools like Appium.
- Proficiency in modern programming languages and paradigms, with strong object-oriented design fundamentals.
- Experience with CI/CD pipelines, release management, and development tools such as JIRA, Jenkins, and Maven.
- Domain expertise in payments, loyalty programs, benefits platforms, eCommerce, or fintech is highly valued.
Tech Stack
REST, JSON, OAuth, HTTP, HTML, JavaScript, CSS, Appium, JIRA, Jenkins, Maven
Benefits
- Medical
- Dental
- Vision
- 401(k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
- Bonus
- Equity
Compensation
192,300.00 to 307,600.00 USD per year, which may include potential sales incentive payments (if applicable). Equity: eligible for equity. eligible for bonus
Work Arrangement
hybrid — Expectation of days in office will be confirmed by your hiring manager.
Team
Team size: multiple teams; Structure: matrixed organization; Reports to: not specified
- Uplifting everyone, everywhere by being the best way to pay and be paid
- Create impact at scale
- Tackle meaningful challenges
- Grow your skills
- See your contributions impact lives around the world
- Do work that matters
Additional Information
- Work Hours: Varies upon the needs of the department.
- Travel Requirements: This position requires travel 5-10% of the time.
- Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
- Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
- Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
- Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
- U.S. APPLICANTS ONLY: The estimated salary range for this position is 192,300.00 to 307,600.00 USD per year, which may include potential sales incentive payments (if applicable).
Not specified
