Lead quality assurance initiatives within the Post Trade Automation Technology team, focusing on payments systems.. Drive end-to-end testing and automation strategy as the main liaison between business users and technology teams.. Operate in a hybrid work model, ensuring seamless project delivery and stakeholder alignment.. Oversee functional and technical aspects of testing across the software development lifecycle.. Ensure alignment between business requirements and technical implementation for payments platforms.
Responsibilities
- Serve as the main point of contact between business users and technology teams for all project delivery activities.
- Develop business requirements documentation in collaboration with business stakeholders and technical leads or solution architects.
- Define, document, and obtain sign-off on business requirements, including solution briefs, traceability matrices, test strategies, and test cases.
- Support the evaluation of new conceptual designs and potential business solutions.
- Resolve functional issues arising during all phases of the software development lifecycle testing.
- Lead the QA team and manage end-to-end functional delivery of projects.
- Communicate identified issues and risks to management in a timely and clear manner.
- Design, develop, and deliver complex engineering solutions to meet diverse business objectives from various internal teams.
- Apply methodological approaches to analyze technical problems and assess solutions based on engineering, business, and strategic criteria.
- Lead and mentor both offshore and onsite testing teams, promoting strong analytical, communication, and stakeholder management skills.
- Create and validate ISO 20022 payment messages, including pacs, pain, and camt formats.
- Validate SWIFT MT and MX message formats used in international financial transactions.
- Verify end-to-end payment transaction flows across systems.
- Conduct data reconciliations, manage exceptions, and test error handling scenarios.
- Deliver high-quality engineering solutions across multiple technology platforms.
- Enhance delivery standards, practices, tools, and solutions to improve efficiency.
- Promote and drive the adoption of automation tools across testing processes.
- Perform functional, integration, regression, and end-to-end testing for payment systems.
- Develop and execute test automation strategy for the payments platform.
- Support continuous improvement in support processes, knowledge base utilization, and incident response effectiveness.
Requirements
- Bachelor’s degree in information technology, engineering, or a related field, or equivalent experience with progressive responsibility in understanding the full software development lifecycle and experience in designing, developing, testing, troubleshooting, and debugging during implementation and enhancement phases.
- Extensive experience in requirement analysis, traceability, functional integration, end-to-end testing, and full software development lifecycle processes.
- Experience participating in Scrum, requirement gathering, resolving operational issues, coordinating with offshore teams, attending status meetings, reviewing business requirements and designs, writing automation scripts, testing closure, operational walkthroughs, dress rehearsals, production implementation, and ensuring project deliverables are met.
- Strong understanding of the payment lifecycle and experience working with various payment types and the software development lifecycle.
- Ability to document requirement gaps, design issues, and open defects, follow up with stakeholders, and conduct design evaluations for new and existing software products.
- Proficiency in business analysis tools, data analysis, and automation technologies including Cucumber, Selenium, Java, SQL, Eclipse, Maven, and familiarity with cloud platforms, microservices, APIs, and data feeds.
Nice to Have
- Excellent communication, collaboration, mentorship, and problem-solving skills with a track record of creatively solving complex problems and owning solutions to completion.
- Domain expertise in payments, banking, finance, or other highly regulated industries; relevant certifications are a plus.
- Proactive approach to managing exceptions and resolving operational issues.
- Strong change management orientation with experience supporting automation and digital transformation initiatives.
- Ability to balance the needs of multiple stakeholders while demonstrating professional maturity, integrity, and discretion.
Tech Stack
Cucumber, Selenium, JAVA, SQL, Eclipse, Maven, Cloud based platforms, Microservices, API, Data feeds, ISO 20022, SWIFT MT/MX
Benefits
- Diverse and inclusive work environment that supports innovation, change, and collaboration.
- Hybrid work model allowing up to 60% remote work for flexibility.
- Generous vacation, personal, and volunteer time off.
- Commitment to corporate social responsibility initiatives.
- Employee Resource Groups that foster inclusivity and support for all colleagues.
- Encouragement of community engagement and outreach.
- Access to Communities of Practice that connect employees with shared interests and values.
- Competitive compensation packages.
- Health and wellness benefits.
- Retirement savings plans.
- Parental leave programs.
- Benefits supporting family building.
- Educational and learning resources.
- Matching gift and volunteer programs.
- Comprehensive wellness benefits covering physical, emotional, and financial health.
- Benefits that support living authentically and being one’s whole self at every life stage.
- Support for financial security and work-life balance.
Compensation
The salary range for this position in Cary is $125,000 to $185,000. Actual salaries may vary based on a candidate’s skills, experience, education, work location, and other qualifications. The posted range does not include incentive compensation or other remuneration. Equity is not specified.
Work Arrangement
Hybrid — Cary, NC — Up to 60% work from home, allowing for in-office / work from home flexibility
Team
Onsite and offshore testing team; reports to technology leadership within Post Trade Automation Technology in Investment Banking Division
- Diverse and inclusive environment
Not specified
