About the Role
This position plays a pivotal role in shaping the product suite, interfacing with key areas including borrower journeys, dealership networks, and internal underwriting and support functions, while offering substantial potential for professional advancement.
Responsibilities
- Lead the strategy and delivery of payment products by collaborating with engineering and cross-functional teams to plan, prototype, and launch high-impact features tied to core business and product goals.
- Manage the full lifecycle of payment workflows, including authorization, capture, settlement, refunds, and reconciliation processes.
- Develop deep insights into customer needs by analyzing diverse user segments, identifying complex challenges, and transforming findings into scalable product solutions.
- Shape the product roadmap by evaluating qualitative and quantitative data, making informed prioritization decisions, and aligning stakeholders and leadership on strategic direction.
- Articulate product vision, progress, and performance clearly to business teams; act as a leadership figure within the product function.
- Support and mentor junior product team members while advancing best practices across the organization.
- Lead integration efforts with financial partners, including payment processors, gateways, banks, and networks supporting ACH, card transactions, and real-time payments.
- Define and improve key payment performance indicators such as authorization success, transaction success rates, processing costs, fraud losses, dispute frequency, and settlement speed.
We believe
- Diversity strengthens performance; varied backgrounds, perspectives, and experiences enhance team outcomes.
- Empathy drives better customer relationships; we prioritize long-term trust and care in all interactions.
- Simple design improves usability; we aim to make every process intuitive and low-friction.
- Transparency and truthfulness are essential; they guide all internal and external communication.
- Financial access should be universal; we strive daily to expand opportunity equitably.
Background Checks
A pre-employment background check is conducted after an offer is accepted, with results assessed individually based on the role’s requirements and the candidate’s record.
A Note on Recruiting Outreach
Be aware of fraudulent communications using email domains resembling ours (e.g., @lendbuzzcareers.com). Official messages originate only from @lendbuzz.com. Sensitive data will never be requested, and interviews are not conducted via messaging apps.
Other
- Candidates in the Eastern Time Zone are preferred to enable early collaboration, with flexibility expected for adjusted hours.
- All authentic recruiting correspondence uses the @lendbuzz.com domain.
- Interviews will not be held over messaging apps, and sensitive personal details will never be solicited during hiring.
