The Lead Product Designer will play a key role in shaping the future of product design at Alpaca by leading end-to-end design for complex web and mobile applications. This person will champion user needs, improve design quality across products, and help evolve design processes using design thinking and thoughtful AI integration within a globally distributed team.
What You'll Do
- Own the design process: Lead the end-to-end design for complex web and mobile applications, from user research and discovery to pixel-perfect execution.
- Champion user needs: Deeply understand our diverse user base (global B2B and B2C customers, as well as internal teams) and advocate for their needs throughout the product development lifecycle.
- Shape our design processes: Support efforts to shape and evolve design processes and rituals, exploring and applying AI thoughtfully to improve collaboration, creativity, and efficiency.
- Cross-functional collaboration: Proactively bring stakeholders and users through the design process to bring projects to life.
- Execute proactively: Manage multiple product and feature launches across our dashboards while consistently raising design quality.
What We're Looking For
- 12+ years of experience in product design
- Track record of consistently delivering design quality across multiple end-user touchpoints in a fast-paced environment
- Leadership experience leading a team of designers across multiple end-user experiences
- Ability to align the team around product priorities and user-centred design strategy
- Proven ability to deliver high-quality design work as a hands-on contributor
- Passion for understanding user needs through research and metrics
- Advocacy for user experience throughout the product lifecycle, regardless of touchpoint
- Ability to facilitate alignment across product, engineering, and other relevant teams
- Advocacy for user needs with data and research
- Experience standing up processes, rituals, and standards to ensure design consistency across the product ecosystem
- Solid understanding of working with API based products
- Ability to advocate for user needs within API development
- Strong understanding of how designs are implemented
Team & Environment
- Team size: 230+
- Structure: globally distributed team
Benefits & Compensation
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Work Mode
- Globally distributed work with teammates working from favorite locations around the world
- Locations: USA, Canada, Japan, Hungary, Nigeria, Brazil, UK, and beyond
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
