Becton, Dickinson and Company (BD) is seeking a Lead Systems Engineer to be responsible for providing technical system recommendations and requirements to our customers, deploying servers and software, and supporting system implementations. You will play a key technical role in enabling healthcare solutions while collaborating with R&D and cross-functional teams.

What You'll Do

Provide technical system recommendations and requirements to BD's customers and work with them to deploy servers and software.
Perform technical sales support, server deployment, software deployment, system design, and initial configuration tasks.
Work with the project implementation team for on-time, successful system implementation.
Handle backend business functions including equipment and software ordering, product development input/R&D collaboration, and quality system requirements.
Work closely with R&D for IDN level build and architectural design, and product XDE/Limited Release participation.
Provide remote and on-site support for Alpha/Beta/Charlie progression and cross-functional team participation.
Follow technical documentation, new product validation/requirements, test plans, and deployment guides.
Participate in conference calls with internal customers to facilitate project team collaboration.
Establish rapport with customers conducive to long-term business relationships.
Provide team support and product information on BD products as assigned.
Lead customer teams, share expertise, secure agreement, and provide clear communication.
Provide product feedback, technical insight, and customer requirements to Senior Systems Engineers.
Communicate the vision and business need for change to others.
Prepare and deliver technical presentations to customers.
Communicate technical requirements and recommendations to project leadership.
Collaborate with diverse cross-functional teams on small to medium projects focusing on legacy and ancillary systems.
Demonstrate problem solving, troubleshooting, and system consultation related to BD products.
Install and support the deployment of BD servers and software in customer environments.
Act as a customer support resource when necessary.
Collaborate with customers and Lead Systems Engineers on confirming specifications/requirements.
Follow and provide recommendations to product documentation.
Participate in specialized projects and teams.
Work independently.
Follow all Central Server & Software Deployment Policies and Procedures.
Complete project documentation in a timely manner.
Monitor and supply updates on escalated critical issues.
Recognize unnecessary workflow steps and identify processes that can be improved.
Participate in cross-functional teams to improve process, workflow, and service.

What We're Looking For

Bachelor’s degree in a related technical field or equivalent experience.
Ability to lift a minimum of 80 lbs.
Ability to push, pull, stoop, bend, and lift.
Must provide proof of, and maintain current immunizations required by customer facilities.
Must maintain a current driver’s license and meet BD’s auto safety requirements.

Nice to Have

Experience in healthcare information systems.
Two or more years in a healthcare environment with technical (systems) involvement and computerized system applications.
Working knowledge of a variety of Operating Systems, software applications, including BD products.
Experience with small to medium projects.
Certifications and/or experience in VMware, SQL/DB Admin, MCSE/MCSA, Networking, HIPAA, Active Directory, IT Security, Azure, AWS.

Technical Stack

Hospital information systems
System validation
Active Directory
Databases
Cloud technologies
System virtualization
VMware
SQL/DB Admin
Networking
Azure
AWS

Team & Environment

This role is part of the BD Central Server & Software Deployment team. Systems Engineers are assigned to customer projects and accounts based on regional/national organizational structures.

Benefits & Compensation

Salary range: $102,000.00 - $168,200.00 USD Annual
Support to learn, grow and become your best self
A culture that values opinions and contributions and encourages bringing your authentic self to work
A team environment focused on helping each other be great, doing what’s right, holding each other accountable, and learning and improving every day

Work Mode

This is a remote position open to candidates in the USA.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.