Project Expedition is looking for a Junior Travel Planning Specialist for Custom & Groups to join our fast-growing travel startup. You will focus on designing custom itineraries and quotes for travel advisors and their clients, working on everything from one-off private tours to large leisure or corporate group programs.
What You'll Do
- Provide timely and professional support to travel advisors and their clients.
- Collaborate with tour operators worldwide to design custom and group travel itineraries.
- Develop personalized proposals and quotes tailored to each group’s requirements.
- Oversee requests ranging from single private tours to multi-day group programs.
- Resolve issues on the fly to ensure smooth travel experiences.
- Recommend creative activities and unique experiences to elevate trips.
- Maintain and update tour content, pricing, and operational details for custom and group programs.
- Coordinate capacity, schedules, and logistics with vendors and partners.
- Keep advisors and operators informed of itinerary or schedule updates.
- Assist advisors and group leaders with questions, bookings, and program details.
- Track penalties, costs, agreements, and critical deadlines.
- Review guest feedback and share actionable insights to enhance future programs.
What We're Looking For
- 3–4 years of experience in travel, tourism, or hospitality.
- Clear written and verbal communication.
- Comfortable working in Microsoft Word, Excel, and PowerPoint.
- Able to handle several open requests at the same time without things slipping.
- Detail-oriented and organized.
- Works well with a team but can manage tasks on their own too.
- Fluent in English.
Nice to Have
- Other languages are a bonus.
- Experience with group programs or custom itineraries.
- Familiarity with booking or reservation platforms.
Technical Stack
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Team & Environment
Part of the Custom and Groups team at a fast-growing travel startup. We thrive without a lot of structure, work independently, respond well to change and a fluid working environment, and always try to find a better way of doing things.
Benefits & Compensation
- Annual company bonus (up to a total of $3,000, based on company targets - deferred eligibility).
- 15 days of leave (increases to 20 days at 2 years tenure).
- Company Healthcare Plan (Company contribution $9K).
- 401K company plan.
- Annual work from home budget $500.
- Annual training budget of $250.
- TSA Precheck (worth $80).
- Annual Project Expedition tour credits of $750.
- Employee discounts on thousands of tours and activities.
Work Mode
This is a remote position open to candidates located in the United States.
Project Expedition is an equal opportunity employer.
