On-site

Ethos is hiring a Junior Software & Operations Engineer

About the Role

TaxValet is looking for a Junior Software & Operations Engineer to serve as our on-site technical representative at our contract manufacturing facility. You'll be the critical bridge between our internal engineering teams and our manufacturing partner, ensuring our hardware systems are built correctly, configured, tested, and shipped on schedule.

What You'll Do

  • Serve as the company’s on-site technical liaison with the contract manufacturer.
  • Monitor daily builds to ensure adherence to schedule and service-level agreements.
  • Maintain accurate production records in the official Production Tracker / Logbook.
  • Proactively identify and escalate risks, delays, or production bottlenecks.
  • Deploy and configure the company’s software stack onto production systems.
  • Conduct factory acceptance testing and validate system readiness prior to shipment.
  • Remotely provision and configure companion tablets and perform integration testing.
  • Perform hands-on QC inspections of finished electronics systems.
  • Verify compliance with build specs, functional standards, and documentation requirements.
  • Document defects and coordinate rework with the manufacturing team.
  • Coordinate outgoing shipments of finished goods, replacement units, and components.
  • Manage return workflows for defective hardware.
  • Monitor inventory levels to prevent shortages.
  • Act as the communication bridge between manufacturing and internal teams (supply chain, hardware, and software engineering).
  • Communicate engineering updates and build process changes clearly and accurately.

What We're Looking For

  • 1–2 years of experience in software development related to robotics, electronics, or embedded systems.
  • 2+ years of experience with Python and shell scripting.
  • Strong Linux experience (Ubuntu preferred).
  • Experience with remote access protocols such as SSH and VNC.
  • Solid networking fundamentals (diagnosing connectivity issues, configuring routers/switches, troubleshooting VPNs).
  • Experience performing quality control or functional testing on electronics.
  • Familiarity with production workflows, scheduling, or work orders.
  • Strong organizational skills and high attention to detail.

Nice to Have

  • Spanish language proficiency.
  • Experience coordinating shipments or logistics workflows.
  • Experience in a factory, manufacturing, or assembly-line environment.
  • Knowledge of inventory management practices or ERP systems.
  • Ability to work independently in an on-site role while collaborating with remote teams.

Technical Stack

  • Python
  • Shell scripting
  • Linux (Ubuntu)
  • SSH
  • VNC

Team & Environment

You will collaborate closely with internal teams (supply chain, hardware, and software engineering) and act as the primary technical point of contact for our contract manufacturer.

Benefits & Compensation

  • Direct exposure to production hardware systems.
  • High ownership early in your career.
  • Real impact on deployed, mission-critical technology.
  • Strong growth path into hardware engineering, embedded systems, or technical operations.
  • Salary: $70,000–$80,000 annually.

Work Mode

This is an onsite position located at the contract manufacturing facility in Coral Springs, FL.

TaxValet is an equal opportunity employer.

Required Skills
PythonShell ScriptingLinuxUbuntuSSHVNCSystem AdministrationAutomationTroubleshootingNetworkingMonitoringScriptingTechnical SupportIT OperationsProblem Solving
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About company
Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. It offers instant, accessible life insurance products with a seamless online process requiring no medical exams.

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Job Details
Category infrastructure
Posted a month ago