NewRocket is hiring a ServiceNow Senior Software Engineer to lead, coach, and mentor a team of Software Engineers providing development and professional services for our customers. You will be responsible for implementing and developing customizations based on functional and technical requirements on large-scale, complex projects, primarily supporting a large global client.
What You'll Do
- Analyze, design, program, debug and modify software enhancements.
- Write code, complete programming, and perform testing and debugging of applications using current programming language and techniques.
- Contribute to writing test scripts and complete unit testing.
- Facilitate and mentor across multiple projects and crews.
- Provide technical expertise in code writing and reviews.
- Collaborate with the delivery team and other engineers to understand, estimate, prioritize and implement requests for development and project requirements.
- Apply modern technology and innovation to improve platform functionality.
- Deliver outstanding customer experiences by providing administration, development and support during implementation of ServiceNow solutions.
What We're Looking For
- Strong knowledge of software engineering principles for cloud-based platforms.
- Strong understanding of ServiceNow functionalities and features HRSD and ITSM.
- Solid knowledge of glide record usage, XML and structural programming concepts.
- Proficient in JavaScript.
- Excellent understanding of core object-oriented programming with hands-on experience developing for and/or customizing the ServiceNow Platform.
- Strong written and verbal communication skills.
- Working knowledge of relational databases.
- Ability to assess and mitigate risk.
- Strong leadership capabilities.
- Effective facilitation, coaching and mentoring skills with ability to motivate a team.
- Strong problem-solving skills; ability to simplify complex situations.
- Strong relationship management skills with all levels.
- Ability to deliver high degree of customer satisfaction.
- Comfortable working in a matrixed organization.
- Comfortable working with ambiguity and change.
- A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience.
- Candidate must be willing and able to continue their education within the ServiceNow platform and beyond, completing ServiceNow competency Certifications and Module Accreditations.
Nice to Have
- ServiceNow CSA and CIS certification.
Technical Stack
- ServiceNow
- HRSD
- ITSM
- JavaScript
- XML
Team & Environment
You will be part of the India team, supporting a large global client.
Work Mode
This position operates in local-country mode, based in India.
NewRocket is committed to a diverse and inclusive workplace. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status.
