Patrique Mercier Recruitment is hiring an Italian Speaking Customer Loyalty Advisor -Remote in Greece

Patrique Mercier Recruitment FR is excited to introduce an outstanding opportunity for an Italian-Speaking Customer Loyalty Specialist. This position is perfect for professionals enthusiastic about customer engagement and relationship management, motivated to create meaningful impacts in a collaborative and encouraging workplace. Responsibilities - Deliver outstanding support to Italian-speaking clientele, emphasizing relationship building and loyalty enhancement - Assist customers with account inquiries, product utilization, and reward program details - Strategically engage customers by providing updates, resolving challenges, and collecting experiential insights - Guide clients through loyalty program intricacies and motivate continued brand interaction - Partner with interdepartmental teams to ensure comprehensive customer satisfaction and rapid issue resolution - Evaluate customer feedback and loyalty indicators to recommend service and experience improvements - Document and maintain precise customer interaction records within the CRM tracking system Requirements - Native-level proficiency in Italian and English, encompassing written and verbal communication - Demonstrated background in customer service or loyalty-oriented roles, particularly in retail or service sectors - Exceptional communication and relationship-building capabilities - Advanced CRM software and Microsoft Office suite competency - Robust analytical and proactive problem-solving skills - Capacity to collaborate effectively in team environments and adapt to diverse customer requirements - Flexibility to accommodate varied scheduling, including evening and weekend shifts Benefits - Competitive Monthly Compensation - Performance-Based Monthly Bonus - Comprehensive Paid Training - Complete Relocation Support (Flight, Airport Transfer, Hotel Accommodation) - Comprehensive Health Insurance Coverage - Additional Private Health Protection - Two Extra Annual Salary Installments - Additional Comprehensive Perks