Italy Remote (Global) Employment

Patrique Mercier Recruitment is hiring an Italian Speaking Business Support Consultant -Remote in Greece

About the Role

Patrique Mercier Recruitment FR is thrilled to present an outstanding opportunity for an Italian-Speaking Business Support Specialist. This position focuses on delivering crucial assistance to corporate clients while ensuring their requirements are addressed with precision and expertise. We are targeting professionals who possess exceptional communication abilities and a dedication to superior customer service in a business context. Responsibilities - Offer comprehensive support to Italian-speaking business clients via phone, email, and digital communication channels. - Support clients with inquiries concerning business services, account management, and operational requirements. - Develop effective solutions to client challenges, guaranteeing superior satisfaction and rapid issue resolution. - Meticulously record all client interactions within the CRM system for future tracking and quality control. - Coordinate with internal departments to address intricate business inquiries and enhance service performance. - Maintain current understanding of business offerings and products to provide exceptional client assistance. - Engage in continuous professional development and training to improve skills and service capabilities. Requirements - Native or near-native proficiency in Italian with exceptional English communication skills, both written and verbal. - Prior experience in customer support, ideally within business or corporate environments. - Outstanding communication and relationship-building capabilities with client-centric approach. - Advanced problem-solving expertise and rapid adaptability in dynamic scenarios. - Advanced proficiency in CRM platforms and standard office technology applications. - Proven capacity to collaborate effectively within team-oriented professional settings. - Exceptional organizational capabilities and meticulous attention to procedural details. Benefits - Competitive Monthly Compensation - Monthly Performance-Based Bonus - Comprehensive Paid Training - Complete Relocation Package (Travel, Airport Transfer, Accommodation) - Comprehensive Health Coverage - Additional Private Medical Insurance - Two Extra Annual Salary Payments - Numerous Additional Perks

Required Skills
Italian language proficiencyEnglish communicationCustomer supportCRM system managementProblem-solvingClient relationship managementBusiness communicationInterpersonal skillsTeam collaborationOrganizational skills
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About company
Patrique Mercier Recruitment

A distinguished recruitment agency in Greece, dedicated to matching talented professionals with leading companies across a variety of sectors.

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Job Details
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Posted 4 months ago