U-Haul International, Inc. seeks an IT System Administrator I to join the team in Sacramento, CA. In this role, you will provide both onsite and remote IT support, ensuring clients receive comprehensive technical assistance. You'll handle a wide range of tasks from system updates to hands-on troubleshooting, maintaining high standards of IT service.
What You'll Do
- Resolve workstation operating system issues of any kind.
- Resolve printer issues of any kind.
- Resolve standard business application (Office, etc.) issues of any kind.
- Resolve line-of-business application issues for common applications (like SAGE ERP and QuickBooks), and for more niche applications with vendor assistance.
- Resolve server issues of any kind.
- Resolve basic and intermediate networking issues.
- Serve as an escalation point for technicians.
- Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.
What We're Looking For
- A willingness to work full-time on-site, either at the company office or client locations as required.
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2016 through 2025.
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting M365 and Azure.
- A minimum of three years experience in IT Support or a similar role.
- Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
- A valid driver's license, vehicle insurance, and access to a vehicle for client visits.
Nice to Have
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Server Certifications are preferred.
Technical Stack
- Windows OS, Mac OS
- Windows Server 2016-2025
- VMWare, Hyper V
- Microsoft 365, Azure, MS Office, Adobe, Active Directory
- SAGE ERP, QuickBooks
Benefits & Compensation
- Compensation: $30.35/hr up to $36.26/hr
- Medical Insurance Plan
- Dental & Vision
- Life Insurance
- Disability Coverage
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Retirement Plan
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
- Supplemental Life Insurance (Employee-paid)
- Supplemental Health Plans (Employee-paid)
Work Mode
This role is onsite in Sacramento, CA.
U-Haul International, Inc. is an equal opportunity employer.
