Hyand Group is hiring an IT Support Specialist – 2nd Line to provide critical support for our in-house logistics and manufacturing systems in the automotive sector. You will ensure the high availability and stability of business-critical applications that control real-time material flow and production supply on our assembly lines.
What You'll Do
- Provide Level 2 application and system support for in-house logistics and manufacturing systems
- Monitor, analyze, and resolve incidents in QS and PROD environments
- Support systems used on assembly lines to ensure timely and accurate material delivery
- Analyze system behavior based on configuration, thresholds, and production signals
- Troubleshoot client-server applications running on Linux and Windows environments
- Work closely with internal IT teams, production, and logistics stakeholders
- Support deployments, configuration changes, and system stability initiatives
- Participate in an on-call rotation from 16:00, year-round
What We're Looking For
- Experience in IT Support Level 2 (application or system support)
- Troubleshooting skills in Linux-based server environments
- Experience working with databases (Oracle 19c is used on this project)
- Understanding of client-server concepts
- Fluent German and English (spoken and written)
- Experience with Apache Web Server
Nice to Have
- Experience in manufacturing, production, or logistics environments
- Familiarity with industrial or production-related applications
- Experience supporting systems in high-availability or 24/7 environments
Technical Stack
- Apache Webserver
- Oracle DB
- RedHat Linux Server (VM)
Team & Environment
You will join a team of around 750 colleagues, working closely with internal IT teams, production, and logistics stakeholders.
Work Mode
This position is based locally in Cluj-Napoca.
Hyand is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
