Everbridge is looking for an IT Help Desk Support Engineer to join our team in Hungary. In this intermediate-level role, you will provide crucial technical support for end-user hardware and software, diagnose a wider range of complex technical issues, and play a key part in our mission to ensure the safety and security of people and organizations worldwide.
What You'll Do
- Deliver intermediate-level technical support for end-user hardware and software.
- Diagnose and troubleshoot a wider range of technical issues.
- Assist in the deployment and configuration of new hardware and software.
- Mentor and guide IT End User Technologist I team members.
What We're Looking For
- Associate degree in IT or a related field.
- 2+ years of experience in IT support.
- Strong diagnostic and troubleshooting skills.
- Excellent communication and mentoring skills.
Nice to Have
- Bachelor’s degree preferred.
Benefits & Compensation
- Comprehensive healthcare coverage.
- Life & Total Permanent Disability Insurance.
- Cafeteria plan.
- An attractive salary package.
Work Mode
This position follows a local-country work mode and is based in Hungary.
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
