Responsibilities
- Deliver day-to-day IT support for end-user devices (laptops, desktops) and peripherals including printers and scanners
- Diagnose and resolve hardware, software, and system issues (performance, login, connectivity, printing) with minimal downtime
- Install, configure, and maintain essential software, user accounts, and email systems (Outlook/webmail access, permissions, signatures)
- Perform routine system maintenance including OS updates, antivirus management, and preventive health checks
- Support employee onboarding by ensuring system readiness, access provisioning, and required tool setup
- Provide remote support to off-site users and troubleshoot network issues (LAN/Wi-Fi, IP, DNS) including basic router, switch, and mesh network support
- Manage IT inventory, document issues/resolutions, and coordinate with external vendors for maintenance, procurement, and repairs
Benefits
- Collaborate with high-performing teams across fast-growing global brands
- Meaningful opportunities for growth, ownership, and impact
- A culture built on accountability, transparency, and execution
- Competitive compensation, benefits, and wellness-focused perks
- Opportunity to design and own internal automation systems
Work Arrangement
On-site
Team
Team size: 300+ teammates
Additional Information
- Reasonable accommodations are available for applicants with disabilities.
