What You'll Do
Oversee daily investor services operations, ensuring accuracy and timeliness in processing subscription and redemption requests. Review transaction instructions for completeness and coordinate with investors to obtain signed documentation when needed. Supervise the validation of AML/KYC, FATCA, and CRS submissions, initiating follow-ups for incomplete or outdated records.
Conduct daily reconciliations of subscription and redemption bank accounts, taking corrective action on discrepancies. Examine wire transfer requests and investor reports such as statements and capital activity summaries before distribution. Support audit readiness by preparing documentation and reviewing investor-specific audit requests prior to release.
Assist in opening and closing client bank accounts and respond to complex investor inquiries regarding compliance protocols. Collaborate with NAV, Quality Assurance, and Compliance teams to maintain operational integrity. Identify inefficiencies in workflows and recommend improvements to management.
Requirements
You bring at least two years of experience in hedge fund administration, with hands-on involvement in investor onboarding, capital transactions, and regulatory reporting. You communicate clearly and confidently, both in writing and verbally, and demonstrate strong organizational skills with close attention to detail.
You thrive under pressure, meet tight deadlines consistently, and balance independent work with team collaboration. You exercise sound judgment, know when to escalate issues, and take ownership of assigned responsibilities. Prior experience with proprietary systems is beneficial, particularly in environments using automation and machine learning tools.
Benefits
- Hybrid and remote work options
- Comprehensive benefits coverage
- Structured career development and learning paths
- Leadership training and progression planning
- Recognition programs and award-winning workplace culture
