Barclays is hiring an Investment Operations Resilience Analyst to join our team in Glasgow. In this key role, you'll support Private Bank & Wealth Management Investment Operations, ensuring investment processes remain resilient, efficient, and compliant within a fast-paced, highly regulated environment.
What You'll Do
- Support day-to-day Private Bank and Wealth Management initiatives, including processing, reviewing, reporting, and resolving issues related to accounts, products, and services.
- Support the management of the bank's client relations to clearly identify needs and deliver service that meets expectations.
- Collaborate with teams across the bank to align and integrate Private Bank and Wealth Management processes.
- Identify areas for improvement and provide recommendations for change.
- Develop and implement procedures and controls to mitigate risks and maintain operational efficiency.
- Develop reports and presentations on performance and communicate findings to internal senior stakeholders.
- Identify industry trends and developments to implement best practices.
- Participate in projects and initiatives to improve efficiency and effectiveness.
- Take responsibility for the end results of a team's operational processing and activities.
- Take ownership for managing risk and strengthening controls for your work.
- Deliver your work and areas of responsibility in line with relevant rules, regulation, and codes of conduct.
- Escalate breaches of policies or procedures appropriately.
- Take responsibility for embedding new policies or procedures adopted due to risk mitigation.
- Advise and influence decision making within your area of expertise.
- Resolve problems by identifying and selecting solutions through the application of acquired technical experience.
- Guide and persuade team members and communicate complex or sensitive information.
- Act as a contact point for stakeholders outside the immediate function, building a network of contacts.
What We're Looking For
- Previous experience working within Private Bank or Wealth Management Operations.
- Excellent attention to detail with the ability to manage competing priorities effectively.
- Experience using workflow and control tools, such as Control iQ.
- Data input and processing skills using role-essential systems.
- In-depth technical knowledge and experience in your assigned area of expertise.
- A thorough understanding of the underlying principles and concepts within the area of expertise.
- The ability to make evaluative judgements based on the analysis of factual information, paying attention to detail.
- An understanding of how your sub-function integrates with the broader function, alongside knowledge of the organisation's products, services, and processes.
- An understanding of how areas coordinate and contribute to the achievement of the organisation's sub-function objectives.
Nice to Have
- Great stakeholder engagement and communication skills.
- Ability to work effectively as part of a team in a collaborative environment.
Technical Stack
- Control iQ
- Role-essential systems
Team & Environment
You may lead and supervise a team, guiding and supporting professional development, allocating work requirements, and coordinating team resources.
Work Mode
This is an onsite position based in our Glasgow office.
You will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and the Barclays Mindset to Empower, Challenge, and Drive.
