Responsibilities
- The Investigator is responsible for the analysis of existing and new accounts to identify negative trends and change in member transaction activity for fraud and suspicious activity leading to deposit, debit card, ATM, wire, ACH, and loan risk, check fraud, and anti-money laundering.
- The role analyzes accounts identified on risk filter reports daily and performs necessary actions to mitigate risk and reduce potential financial loss.
- The Investigator utilizes findings to recommend processes and/or procedure enhancements to mitigate loss exposure.
- The role researches and investigates fraudulent/suspicious transaction activities and irregular business practices within the Credit Union and contributes to the protection of the Credit Union's assets by partnering with internal business areas and other financial institutions.
Requirements
- High School Diploma
- 3 to 5 years of similar or related experience. Three (3) to five (5) years of retail banking and/or back-office operations experience with emphasis on assessing deposit and lending risks with thorough knowledge of retail products, operations, systems, and policies and procedures.
- 3 to 5 years of similar or related experience. Three (3) to five (5) years of experience conducting investigations for the banking industry and/or law enforcement agencies including Fraud, AML, Credit, or Risk.
- Strong problem-solving skills with the ability to think quickly, challenge assumptions, and consider alternative perspectives. (Medium proficiency)
- Ability to perform in high-stress situations and work in a team environment. (Medium proficiency)
- Knowledge of and experience with investigations, investigative techniques, interviewing, security, and fraud prevention. (Medium proficiency)
- Broad knowledge of retail and commercial banking inclusive of teller operations, new account opening, and lending practices. (Medium proficiency)
- Thorough knowledge of banking laws, regulations, and banking policies and practices including but not limited to Reg CC, Reg E, privacy and identity theft, remote deposit capture/image deposit, Non-Sufficient Funds (NSF) activity, chargebacks, new accounts, check kiting, and Foreign Account Tax Compliance Act (FACTA). (Medium proficiency)
- Advanced knowledge of banking laws and federal and state government laws/regulations including Bank Secrecy Act (BSA), Anti-Money Laundering (AML), USA Patriot Act, and Office of Foreign Assets Control (OFAC). (High proficiency)
Nice to Have
- Bachelor's Degree in criminal justice, business or a related field.
Benefits
- Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
- Low-cost Medical, Dental & Vision plans
- Paid childcare assistance
- Award-winning 401K
- Gym fee reimbursement
- Tuition Reimbursement
- Student loan repayment
Work Arrangement
On-site
Additional Information
- Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.
- Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws.
- All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws.
- Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC).
- As applicable, any individual who meets the definition of a mortgage loan originator (MLO) and is employed by a federal agency-regulated institution will need to be registered on the Nationwide Mortgage Licensing System (NMLS).
- This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.
