Velera is looking for an Intern - ServiceNow Engineer to gain practical experience building enterprise solutions on the ServiceNow platform. You'll work alongside experienced engineers on projects involving business analysis, technical development, and process automation.
What You'll Do
- Collaborate with stakeholders to gather requirements for new ServiceNow features or enhancements.
- Document user stories and acceptance criteria for modules like Service Catalog, Customer Portal, or CMDB.
- Translate business requirements into technical specifications.
- Work with the development team to design workflows, tables, and data models.
- Configure ServiceNow modules and test functionality to ensure alignment with business needs.
- Write scripts to automate processes and improve efficiency.
- Assist in creating custom applications and integrating AI-driven features.
- Perform data imports and validate accuracy within the platform.
- Implement cutting-edge design and coding practices.
- Build scalable automation platforms and automate workflows and functions.
- Develop interactive web UIs for complex application layers.
- Learn and understand big data to build informational reports and dashboards for business users.
What We're Looking For
- Enrolled in an accredited undergraduate degree program.
- Outstanding verbal and written communication skills.
- Strong organizational and detail skills.
- Strong critical thinking, problem-solving, and cross-functional collaboration skills.
- Ability to adjust easily when directions and priorities change on short notice.
- Proficiency in MS Office Suite with a heavy emphasis on Excel.
- Proficiency in software that applies to your major and function-specific internship.
- Passion for learning the Credit Union Industry.
- Believe in Velera’s culture and values.
- Passion for community and commitment to diversity, equity, and inclusion.
Nice to Have
- Upperclassmen and graduate students.
- Experience in evaluating or integrating AI into work processes, decision-making, or problem-solving.
- Understanding of foundational AI concepts including basic prompt engineering.
- Exposure to Full-stack development capabilities with software design principles and agile methodologies.
- Exposure or experience in data structures and algorithms.
- Basic understanding of relational data modeling.
- Previous software engineering experience from internships, academic or personal projects, coding competitions, or relevant publications.
- Exposure or experience in programming languages and disciplines: Java, Python, JavaScript, HTML/CSS, SQL, Powershell.
- Approach complex software challenges with critical thinking and innovative solutions.
- Strong communication skills and experience working in diverse cross-functional teams.
Technical Stack
- ServiceNow
- JavaScript
- CSS
- HTML
- Java
- Python
- SQL
- Powershell
Team & Environment
Work alongside experienced engineers and a dedicated development team.
Benefits & Compensation
- Compensation: $21.00 - $22.00 per hour.
Work Mode
This is a fully remote position.
Velera is committed to fostering a workplace where every employee feels valued, respected, and connected. We strive to foster a safe and inclusive work environment and are committed to Diversity, Equity, and Inclusion.
