About the Role
The Insurance Verification Specialist is responsible for confirming patient insurance information, resolving discrepancies, and ensuring claims are processed correctly and efficiently.
Responsibilities
- Review and validate patient insurance data prior to service delivery
- Contact insurance providers to confirm coverage and benefits
- Update records with accurate verification details in a timely manner
- Identify and resolve discrepancies in insurance eligibility
- Communicate findings to internal teams for billing and scheduling
- Maintain compliance with privacy regulations when handling personal data
- Respond to inquiries from patients and providers regarding coverage status
- Track and document all verification activities in the system
- Assist in streamlining verification processes to reduce delays
- Stay current with changes in insurance policies and procedures
Nice to Have
- Associate degree in healthcare-related field
- Experience with electronic eligibility platforms
- Knowledge of coding systems such as CPT or ICD-10
- Prior work in outpatient or clinic settings
- Customer service experience in medical environments
Benefits
- Health, dental, and vision insurance options
- Retirement savings plan with employer contribution
- Paid time off and company holidays
- Flexible work hours
- Professional development opportunities
- Employee assistance program
- Remote work support stipend
Compensation
Competitive hourly rate based on experience
Work Arrangement
Remote position with flexible scheduling options
Team
Part of a growing healthcare support team focused on accuracy and efficiency
Work Environment
- Fully remote role with asynchronous collaboration tools
- Regular check-ins with team leads and cross-functional partners
- Supportive culture emphasizing continuous improvement
Performance Expectations
- Meet daily verification targets with high accuracy
- Maintain low error rate in data entry and reporting
- Respond to follow-up requests within established timelines
Not available for this role
