Truckstop is looking for an Infrastructure Engineer III to join our Technology Operations Team. In this role, you will work under minimal supervision to handle complex issues, focusing on operational readiness, automation, instrumentation, security, scalability, and stability for our platforms. You will design and implement improvements in our cloud infrastructure to ensure our platforms are production ready.
What You'll Do
- Design and build reference architectures for Infrastructure operations under the direction of the architecture team.
- Assist architects and designers in standardizing and automating system implementation and configuration.
- Analyze, execute, and streamline Infrastructure Engineering practices.
- Partner with network and security teams to implement structure, connectivity, and security of our cloud environments.
- Perform incident resolution and root cause analysis of critical outages. Implement solutions to systematic failures. Provide alert response support, including after hours.
- Provide subject matter expertise and confidently resolve complex issues with minimal escalation.
- Provide technical leadership to the Infrastructure Engineering group.
- Implement monitoring, develop automated provisioning, and develop self-healing automation.
- Provide reporting and management information on infrastructure performance and operational KPIs.
- Document the environments and processes that support our products.
- Support System Operations in their patching schedules and act as an escalation point.
What We're Looking For
- Bachelor’s degree or equivalent professional experience required; Computer Science or Engineering preferred.
- Minimum 5 to 7 years of overall professional experience.
- 3 to 5 years of experience with Microsoft Azure and/or Amazon Web Services.
- 3 to 5 years building operational systems for custom software applications.
- Expert experience with containers/orchestration tools such as Kubernetes, Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Services (EKS), etc.
- Expert experience with Kafka event bus or equivalent message architecture.
- Expert experience with Ansible, or other configuration management tools such as Chef, Packer, Puppet.
- Accomplished in continuous integration and delivery services including: GitLab, GitHub Actions, etc.
- Accomplished in using Terraform and other Infrastructure-As-Code (IAC) tools.
- Proficiency with monitoring tools such as New Relic, Azure Insights, AWS CloudWatch, etc.
- Possesses strong scripting skills with: PowerShell, Python.
- Possesses strong skills to manage YAML files, integrating with Kustomization, Helm Charts, etc.
- Demonstrates Linux-based systems administration skills in a cloud environment.
- Expertise in managing IAM accounts and policies.
- Experience with Rest and GraphQL.
- Mastery of effective collaboration in a remote team environment.
- Is a team player and strong communicator.
- Projects a positive attitude and works well in a fast-paced environment.
- Shows proactive problem-solving skills.
- Exhibits excellent time management and organizational skills.
- Proven history of learning new technologies and welcomes new challenges.
- Communicates well with all levels of management.
- Has a genuine interest in helping others and helping other people succeed.
Nice to Have
- Azure/AWS associate or higher-level certification preferred.
- Experience with developing in .Net or node.js is preferred.
Technical Stack
- Cloud: Microsoft Azure, Amazon Web Services
- Containers & Orchestration: Kubernetes, Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Services (EKS)
- Messaging: Kafka
- Configuration Management: Ansible, Chef, Packer, Puppet
- CI/CD: GitLab, GitHub Actions
- Infrastructure as Code: Terraform
- Monitoring: New Relic, Azure Insights, AWS CloudWatch
- Scripting: PowerShell, Python
- Config Formats: YAML, Kustomization, Helm Charts
- Development Frameworks: .Net, node.js
- Operating Systems: Linux
- Security & Identity: IAM
- APIs: Rest, GraphQL
Team & Environment
You will be a member of the Technology Operations Team, providing leadership, coaching, and/or mentoring to a subordinate group. The role may act as a lead or first-level supervisor.
Benefits & Compensation
- Salary Range: $105,000—$120,000 USD
Truckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
