The LEGO Group is hiring an Import and Customs Coordinator to play a key part in our Customer Operations. You will ensure orders are processed efficiently with a main focus on custom clearance processes, requiring foreign trade knowledge and adherence to local regulations. This position involves close collaboration with the operations team and our custom agency for the TURCAT (Türkiye, Caucasus & Central Asia) region.
What You'll Do
- Execute the import/export shipping process, including preparing and fulfilling all shipping documents in appropriate quality and in accordance with legislation.
- Maintain close communication and daily dialogue with local authorities.
- Control all documentation related to the import process to ensure necessary documentation is provided for timely product delivery.
- Respond quickly to late deliveries or other obstacles.
- Align with applicable regulations, trade agreements, and policies while performing the certification process, resolving regional content value, and issuing accurate documentation.
What We're Looking For
- Work experience in foreign trade operations and up-to-date knowledge about the subject.
- Strong collaboration ability to develop strong relationships.
- Ability to analyze multiple/different sources of data to identify issues.
- Experience working with SAP, Excel, and Outlook.
- Fluent in written and spoken English & Turkish.
Technical Stack
- SAP
- Excel
- Outlook
Team & Environment
Part of the Customer Operations team at TURCAT (Türkiye, Caucasus & Central Asia).
Benefits & Compensation
- Family Care Leave (enhanced paid leave options).
- Life and disability insurance.
- Wellbeing resources and benefits.
- Colleague Discount.
- Bonus scheme (if eligible).
Work Mode
This role follows a hybrid work model.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds to apply for roles in our team.
