Core-VA Solutions is hiring a Hospice Administrative Specialist to provide dedicated support to our U.S.-based hospice agency clients. In this fully remote role, you will manage critical documentation, coordinate patient care, and ensure compliance with hospice standards, requiring a proactive and detail-oriented approach.
What You'll Do
- Manage and maintain hospice agency documentation, including patient charts, compliance files, and electronic medical records (EHR).
- Coordinate patient scheduling, staff visits, and ensure accurate documentation of care.
- Assist with hospice-specific forms, intake packets, and Medicare/Medicaid documentation.
- Support the billing process: prepare claim packets, verify HCPCS codes, review documentation, and ensure timely claim submission.
- Perform charge entry and assist with accounts receivable follow-up.
- Maintain compliance with HIPAA regulations and hospice billing requirements.
- Communicate with payors, providers, and families regarding billing-related inquiries.
- Organize, track, and update administrative tasks in cloud-based systems.
- Support onboarding and credentialing of hospice staff, including background checks and compliance verification.
- Assist in developing and maintaining SOPs, trackers, and compliance logs.
What We're Looking For
- At least 2 years of administrative experience in a U.S. hospice agency.
- Strong knowledge of hospice documentation, compliance standards, and HIPAA requirements.
- Hands-on experience with EHR systems such as Axxess, Homecare Homebase, MatrixCare, or similar.
- Familiarity with Medicare/Medicaid hospice billing processes and HCPCS coding.
- Excellent communication skills (written and verbal) with the ability to handle sensitive conversations professionally.
- Proficiency in Microsoft Office, Google Workspace, and Excel/Sheets.
- Strong organizational skills, attention to detail, and ability to multitask.
Technical Stack
- Axxess
- Homecare Homebase
- MatrixCare
- Microsoft Office
- Google Workspace
- Excel/Sheets
Benefits & Compensation
- Starting rate: $7/hour (based on experience and qualifications)
- 100% remote / work-from-home setup.
- Training and support system to help you gain confidence before working independently.
- A collaborative, respectful work environment valuing trust, autonomy, and open communication over micromanagement.
- Long-term opportunity.
Work Mode
This is a fully remote position.
