Responsibilities
- Monitor caregiver clock-in and clock-out activity and report discrepancies
- Confirm next-day caregiver shifts with scheduled caregivers
- Assist with fill-in scheduling when caregivers call out, using an approved backup list
- Reach out to caregivers to request missing ADL notes or documentation
- Escalate urgent coverage or attendance issues to the scheduling team
Requirements
- Strong follow-up and attention to detail
- Clear written communication with caregivers
- Comfortable handling timekeeping and documentation checks
- Ability to work independently within defined processes
Nice to Have
- Experience in home care, healthcare, or staffing support preferred
- Familiarity with EVV or caregiver time-tracking systems
- Prior on-call or shift support experience
Benefits
- Competitive Base Pay: We offer the highest base pay in the home care industry!
- Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible.
- Growth Opportunities: As we grow, so will you! There’s plenty of room for advancement and learning.
- Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.
Work Arrangement
Remote (Worldwide)
Additional Information
- 20 hours per week
- Work Schedule: Mon - Tue, 7 - 11 AM, Tue - Wed OFF, Fri - Sun 7 - 11 AM
- Start Date: March 2026
