Paired is looking for a Head of Operations/Supply Chain to take full ownership of the end-to-end supply chain for our fast-growing direct-to-consumer apparel brand. This is a high-impact, senior role for someone ready to operate at a strategic level and support the company through rapid scaling.

What You'll Do

Own and manage the full supply chain lifecycle, from demand planning to final delivery
Build and refine inventory forecasting and purchasing strategies using real-time sales and projection data
Plan and execute purchase orders (POs) to maintain optimal stock levels while avoiding stockouts or excess inventory
Develop and manage cash flow forecasting to ensure operational sustainability
Lead communication with manufacturers and shipping partners to ensure production timelines and delivery schedules are met
Continuously negotiate pricing, timelines, and payment terms with suppliers to improve margins and cash efficiency
Coordinate with 3PL partners to manage inventory flow, troubleshoot issues, and ensure operational accuracy
Partner with the customer service team to ensure clear communication around product availability and delivery timelines
Create structured, digestible reporting for internal decision-making and stakeholder visibility
Identify inefficiencies and implement scalable systems and processes across operations

What We're Looking For

5+ years of experience in operations, supply chain, or logistics within a DTC or e-commerce environment
Proven experience in inventory planning, forecasting, and supplier management
Strong familiarity with Shopify and 3PL ecosystems
Experience working with overseas manufacturers (Asia-based preferred)
Strong financial and analytical thinking, with the ability to manage cash flow and operational trade-offs
Strong communication and negotiation skills
Highly autonomous, proactive, and comfortable operating in a fast-paced, ambiguous environment