Patrique Mercier Recruitment is hiring a German Speaking Customer Service for Energy (Oil & Gas) industry -Remote Greece

Patrique Mercier Recruitment FR is excited to present an outstanding opportunity for a German-speaking Customer Service Professional in the Energy (Oil & Gas) sector. Become part of an innovative team dedicated to delivering exceptional support to German-language clients. This role is ideal for motivated individuals passionate about contributing to the energy industry while providing superior customer service. Responsibilities - Deliver exceptional customer support to German-speaking clients via multiple communication platforms including phone, email, and instant messaging. - Provide comprehensive assistance for inquiries concerning oil and gas products, services, and account management. - Expertly manage and resolve customer complaints to guarantee maximum satisfaction. - Work collaboratively with internal departments to address intricate customer challenges and develop prompt solutions. - Continuously update product, service, and regulatory knowledge within the industry. - Meticulously record all customer interactions and maintain detailed documentation for reporting purposes. - Enhance sales team strategies by sharing valuable customer feedback and insights. Requirements - Native or near-native fluency in German and English, both written and verbal communication. - Demonstrated customer service experience, particularly within energy, oil, or gas industries. - Exceptional communication and interpersonal engagement skills. - Advanced analytical and strategic problem-solving capabilities. - Technical proficiency in customer service software and Microsoft Office applications. - Highly detail-focused with remarkable multitasking capabilities. - Proactive mindset emphasizing customer satisfaction and service excellence. Benefits - Comprehensive Private Health Insurance - Ongoing Training & Professional Development - Performance-based Bonus Opportunities - Two Additional Full Salaries Annually - Fully Covered Relocation Package (flight, transfer, accommodation) - Complimentary Greek Language Lessons, Exclusive Discounts, and Additional Perks