Southern Management Companies is hiring a Front Desk Professional to serve as the welcoming face of our residential communities. In this role, you will provide excellent customer service as the first point of contact for guests, residents, and vendors.
What You'll Do
- Provide excellent customer service at all times
- Be a resource for, and provide services to, residents and guests
- Answer all incoming calls, collect pertinent information, and route appropriately
- Accurately input all service requests
- Maintain community logs (key control, snow, resident, team member, and incident)
- Keep the front desk and lobby clean and free of trash/debris
- Sign for and distribute mail and packages
- Contribute to community and company engagement efforts
- Perform other duties as assigned by your manager or supervisor
What We're Looking For
- Strong written and verbal communication skills
- Basic knowledge of office terminology, procedures, and equipment
- Ability to keep neat and accurate records
- Ability to understand and follow directions
- Proficiency with Microsoft Office
Technical Stack
- Microsoft Office
Work Mode
This is an onsite role.
