Southern Management Companies is looking for a Front Desk Professional to serve as the welcoming face of our residential communities. In this role, you will be the first point of contact for guests, residents, team members, and vendors, delivering excellent service and maintaining our brand reputation.
What You'll Do
- Provide excellent customer service at all times.
- Be a resource for, and provide services to, residents and guests.
- Answer all incoming calls, collect all pertinent information and route appropriately.
- Accurately input all service requests.
- Maintain community logs (key control, snow, resident, team member, and incident).
- Keep front desk and lobby clean and free of trash/debris at all times.
- Sign for and distribute mail and/or packages.
- Contribute to community/company engagement efforts.
- Perform other duties as assigned by manager or supervisor.
What We're Looking For
- Strong written and verbal communication skills.
- Basic knowledge of office terminology, procedures, and equipment.
- Ability to keep neat and accurate records.
- Ability to understand and follow directions.
- Proficiency with Microsoft Office.
Technical Stack
- Microsoft Office
Team & Environment
You will report directly to a Manager or Supervisor.
Work Mode
This is an onsite position.
Southern Management Companies is an equal opportunity employer.
