INCA – Insurance Core Automation is looking for a Front Desk Assistant to join our team in Essen. This part-time role places you at the heart of our premium office center, where you will act as the welcoming face of our brand and the primary contact for our tenants and their clients.
What You'll Do
- Act as the face of our premium brand and primary contact point for tenants and their customers.
- Professionally handle incoming phone calls and forward them to the appropriate tenants.
- Provide first-class reception services for tenants, their business partners, and visitors.
- Conduct office handovers and returns according to specifications.
- Process returns and manage complaints.
- Accept, process, and forward mail to tenants.
- Handle general administrative tasks and support projects.
What We're Looking For
- Completed commercial vocational training, a comparable qualification, or relevant professional experience.
- Professional demeanor and a very high level of service orientation.
- Very good verbal expression skills.
- Confident handling of MS Office programs.
- Strong organizational skills and an independent, reliable work ethic.
- Excellent communication skills, resilience, and commitment.
Nice to Have
- English language skills are advantageous.
Technical Stack
- MS Office
Team & Environment
You'll be part of a modern, future-oriented company with 201-500 employees, characterized by an informal 'Du' culture on all levels, an appreciative work climate, and an open corporate culture.
Benefits & Compensation
- Attractive salary and flexible working hours.
- Above-average contribution to company pension scheme.
- Company supplementary health insurance.
- Employee discounts.
- High degree of creative freedom.
- Attractive development opportunities.
- Internal further training through the Sirius Academy.
- Health management and sports offers.
- Regular Team & Company Events.
Work Mode
This is an onsite position based in Essen, Deutschland.
INCA is an equal opportunity employer where everyone is welcome.
