Next Job Abroad is looking for French-speaking Customer Support Agents for various projects. The role involves communicating with customers via multiple channels, ensuring efficient case resolution, and maintaining high customer satisfaction while representing a major brand.
What You'll Do
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
What We're Looking For
- French speaking
Work Mode
- Work mode type: hybrid
- Locations: Athens, Chania, Thessaloniki, Greece (remote)
- Flexibility: Most have the option to work remote from Greece
