TaskUs is seeking a Fraud and Risk Analyst to safeguard our operations by managing fraud and cyber risks for a campaign. In this role, you will be responsible for identifying vulnerabilities, recommending and implementing controls, and supporting investigations. You will play a key part in strengthening our security posture and protecting the company and our clients.
What You'll Do
- Conduct risk assessments and other risk management activities.
- Ensure security controls align with regulatory standards.
- Lead investigations and assist in litigation as required.
- Partner with Operations and Clients to strengthen security controls.
- Conduct reviews to identify fraud risks and recommend detection and prevention controls.
- Complete assignments as directed by the Fraud Prevention and Audit team.
- Stay current with new fraudulent activities that may breach security measures.
- Recommend new technologies for fraud detection and prevention.
- Develop internal control and governance procedures to minimize fraud risk.
- Evaluate applications for separation of duties issues and internal control deficiencies.
- Provide reporting from continuous audit and monitoring initiatives.
- Work with IT and InfoSec engineers to implement DLP and user activity monitoring controls.
- Provide fraud incident response support and conduct fraud investigations.
- Participate in fraud mapping exercises and continuous audit processes.
- Maintain and update system and process documentation and develop ad-hoc reports.
- Perform a variety of other fraud and risk-related tasks as needed by Management.
What We're Looking For
- Bachelor’s degree or a combination of education and relevant experience.
- A minimum of 3 years of audit and risk experience.
- At least one year focused on fraud prevention and detection.
- Familiarity with a variety of the field's concepts, practices, and procedures.
- Strong technical writing, documentation, and communication skills.
- Proficiency in understanding enterprise, network, system, and application-level security issues.
- Understanding of system hardening processes, tools, guidelines, and benchmarks.
- Experience with DLP and fraud detection technologies.
- Excellent project management skills with the ability to self-start projects.
- Ability to handle sensitive and confidential material with suitable discretion.
- Excellent interpersonal skills and a professional demeanor.
- A demonstrated wide degree of creativity and latitude.
Nice to Have
- Interest in pursuing an industry-recognized fraud, audit, or security certification (e.g., CFE, CIA, CISA).
- BPO contact center experience is preferred, but not required.
Technical Stack
- DLP and fraud detection technologies.
Team & Environment
You will partner with Operations, Clients, IT, and InfoSec engineers, and report to the Fraud Prevention and Audit team.
Benefits & Compensation
- Competitive industry salaries.
- Comprehensive benefits packages.
- Support from Total Rewards, Wellness, HR, and Diversity departments.
- An inclusive environment.
- Internal mobility and professional growth support.
Work Mode
This position is open to candidates based in the Philippines, India, or the United States.
TaskUs is proud to be an equal opportunity workplace and an affirmative action employer. We celebrate and support diversity and are committed to creating an inclusive environment for all employees.
