Flock Safety is looking for a Forward Deployment Engineer, Aviation. You will serve as the critical technical bridge between customers, Customer Success, and Engineering teams, blending software engineering, systems integration, and direct customer interaction. Your work ensures our systems run reliably in mission-critical environments for law enforcement and aviation partners, allowing core engineering teams to focus on innovation.

What You'll Do

Diagnose and resolve complex technical issues as the first point of escalation.
Validate bugs and ensure core engineering teams can stay focused on product innovation.
Work hands-on with law enforcement and aviation partners, translating technical details into clear, actionable guidance.
Ensure systems run reliably in mission-critical environments.
Facilitate onboarding and training for aviation partners.
Identify and document integration templates and repeatable processes for aviation environments.
Independently own deployment onboarding tasks.
Refine and improve aviation-specific documentation, training, and integration playbooks.
Optimize data flow and performance tuning for deployed systems.
Support a small deployment end-to-end independently.
Develop internal aviation integration guides and toolkits to enable scalable growth.
Partner with product and compliance teams to influence aviation-specific feature development.
Provide on-call support and cross-team coordination as needed.

What We're Looking For

Bachelor’s degree in Computer Science, Engineering, Aviation Systems, or a related field, or equivalent experience.
Strong programming and scripting skills in Go, Powershell, or TypeScript.
Familiarity with cloud infrastructure (AWS, Azure, or GCP) and containerization (Kubernetes, Docker).
Demonstrated ability to analyze complex technical problems, especially involving hardware/software integration in field environments.
Excellent communication skills for cross-functional coordination with non-technical aviation stakeholders.
Strong troubleshooting and problem-solving skills across systems, integrations, and APIs.
Proficiency in querying and analyzing data (SQL).
Experience with reporting and visualization tools (Grafana, PowerBI, Tableau).
Understanding of networking fundamentals (e.g., VPNs, firewalls, routing).
Driven by impact and mission readiness. Able to jump in when customers or field systems need critical support, even outside normal hours.

Nice to Have

Experience with flight networking systems (preferred in secure or regulated environments like aviation, law enforcement, or defense).
Prior client-facing or consulting experience in aviation, law enforcement, defense, or critical infrastructure.
Knowledge of aviation drone standards, such as FAA Part 107.

Technical Stack

Languages: Go, Powershell, TypeScript
Cloud: AWS, Azure, GCP
Containerization: Kubernetes, Docker
Data Analysis: SQL
Reporting: Grafana, PowerBI, Tableau

Team & Environment

Sits within the engineering organization.

Benefits & Compensation

Compensation: $130,000 and $175,000 + equity: Flock Safety Stock Options.
Flexible PTO plus 11 company holidays.
Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility & Family Benefits: $50,000-lifetime maximum benefit for eligible adoption, surrogacy, or fertility expenses via Maven.
Mental health benefits via Spring Health (therapy, coaching, medication management, digital tools).
Caregiver support via Cariloop.
1:1 sessions with Equity Tax Advisors via Carta.
Employee Resource Groups (ERGs): Women of Flock, Flock Proud, LEOs and Melanin Motion.
$150 per month WFH Stipend.
$250 per year Productivity Stipend for Audible, Calm, Masterclass, etc.
One-time $750 Home Office Stipend.