Responsibilities
- Serve as the primary technical contact for key clients, ranging from developers to executive leadership.
- Support the sales team and prospects with technical expertise during pre-sales to design solutions and secure business.
- Create, manage, and improve a collection of technical demonstrations and documentation for client-facing engagements.
- Gain in-depth knowledge of client integration workflows, including backend data and frontend application challenges.
- Lead technical onboarding after deals close, managing client issues from start to finish and developing prototypes for complex needs.
- Represent customer feedback to internal product and engineering teams, translating real-world issues into product improvements.
- Directly build scalable, modern features and integration enhancements for the core platform.
- Write clean, tested, and maintainable code for both client tools and internal systems.
- Collaborate with cross-functional teams including design, product, sales, and engineering to deliver effective solutions.
- Engage in code reviews to ensure code quality, share knowledge, and accelerate team progress.
Work Arrangement
Remote (Country) — Madrid
