The Forward Deployed Engineer (FDE) at ConductorOne works closely with customers and internal product teams to design and deliver integrations, automation, and custom workflows that simplify and secure identity infrastructure. This role bridges customer needs with product development, focusing on reliable, production-grade solutions across diverse systems.
What You'll Do
- Embed with customers and internal teams to design and deliver integrations, automation, and identity workflows that make complex infrastructure simple and secure.
- Split your time between customer-facing problem solving, product engineering, and building production-grade software.
- Design, implement, test, and operate connectors, APIs, and provisioning flows that integrate ConductorOne with external systems.
- Rapidly prototype and productionize custom workflows and product features, always keeping scalability and reusability in mind.
- Diagnose and resolve complex sync, provisioning, and identity lifecycle issues across standards such as SCIM, SAML, OAuth, LDAP, and cloud IAM platforms.
- Act as a trusted technical advisor — leading workshops, presenting proposals, and guiding customers on best-practice identity architecture.
- Collaborate with Product and Engineering to translate customer needs into productized solutions and influence the roadmap.
- Mentor and partner with other engineers to ensure deployed solutions are reliable, observable, and maintainable.
- Occasionally travel to meet with customers.
What We're Looking For
- You’ve built integrations focused on user management.
- You’ve worked in customer-facing engineering roles such as professional services, solutions engineering, or forward deployed engineering.
- You have experience with identity and access management systems such as Okta, Azure AD, Google Workspace, or Active Directory.
- You’ve shipped production Go services or backend libraries.
- You’re comfortable with cloud infrastructure (AWS/GCP) and observability tools (DataDog/Prometheus).
- You’ve helped design or support customer onboarding and deployment processes for SaaS or platform products.
Nice to Have
- You’ve built complex, data-rich web applications or admin consoles for SaaS products.
- You have experience with gRPC or similar API technologies.
- You’ve worked with cloud infrastructure (AWS/GCP), CI/CD pipelines, and observability tooling.
- You have experience with identity systems, authentication flows, or access management concepts.
- You’ve contributed to design systems or component libraries shared across multiple products.
- You’ve operated in a high-growth startup environment and enjoy shaping teams as much as product.
Technical Stack
Go, SCIM, SAML, OAuth, LDAP, cloud IAM platforms, AWS, GCP, DataDog, Prometheus, gRPC, CI/CD pipelines
Work Mode
Split time between remote/onsite customer engagements and internal product engineering; occasional travel required.
ConductorOne, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
