The Forward Deployed Engineer will work closely with Customer Success Managers to ensure seamless technical delivery, implementation, and optimization of TENEX’s AI-native Managed Detection and Response (MDR) solutions. This role is central to integrating and enhancing customer security through hands-on technical engagement and deployment.
What You'll Do
- Design, build, and maintain custom data parsers to transform raw security logs and data from various customer systems (e.g., SIEMs, cloud platforms, threat intelligence feeds, etc) into a normalized format for our platform.
- Develop automation scripts, integrations, and other configurations to enhance deployment efficiency.
- Work directly with customers to implement and integrate TENEX’s security solutions within their environments.
- Lead and support the deployment of data shipping technologies, ensuring proper configuration and troubleshooting.
- Develop, test, and maintain Logstash pipelines and Grok patterns to ensure reliable parsing of security logs.
- Provide hands-on technical support and troubleshooting to ensure smooth deployment and operation.
- Collaborate with Security Operations and Engineering teams to tailor solutions to customer needs.
- Demonstrated experience across disciplines including data ingestion, normalization, modeling and automations to create key deliverables including playbooks, dashboards, reporting, etc.
- Conduct technical onboarding sessions and training for new customers.
- Act as a technical advisor ensuring customers maximize the value of TENEX’s offerings.
- Continuously assess environments and recommend improvements to optimize security posture.
- Assist in documenting best practices, deployment guides, and technical playbooks.
What We're Looking For
- 3+ years of experience in cybersecurity, cloud engineering, DevOps, or a similar field.
- Demonstrated basic experience across disciplines including data ingestion, normalization, modeling and automations to create key deliverables including playbooks, dashboards, reporting, etc.
- Strong understanding of security technologies such as SIEM, EDR, SOAR, and cloud security.
- Proficiency with Google SecOps and Logstash.
- Experience with Detections, SCCE/Content, or CEP.
- Direct experience with data pipeline technologies such as OTEL, Bindplane, Cribl, Databahn, and Abstract.
- Experience with scripting and automation (Python, Bash, Terraform, Ansible, or similar).
- Proficiency with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
- Familiarity with networking, security operations, and incident response workflows.
- Strong problem-solving and troubleshooting skills.
- Excellent customer-facing communication and collaboration abilities.
- Ability to work in a fast-paced, high-performance environment.
- Passion for cybersecurity, automation, and customer success.
- Bachelor’s degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent experience).
Nice to Have
- Relevant certifications such as AWS Certified Solutions Architect, GCP Professional Cloud Engineer, or CISSP are a plus.
Technical Stack
- Google SecOps, Logstash, OTEL, Bindplane, Cribl, Databahn, Abstract, Python, Bash, Terraform, Ansible, AWS, GCP, Azure, Docker, Kubernetes, SIEM, EDR, SOAR, cloud security, Grok patterns
Team & Environment
- Work within a small but well-funded team.
- Engage in cross-functional collaboration with Customer Success Managers, Security Operations, and Engineering teams.
Benefits & Compensation
- Competitive salary and benefits package
- Opportunity to work with AI-driven cybersecurity technologies and Google SecOps solutions
- Collaborate with a talented and innovative team focused on continuously improving security operations
- A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies
- Remote work with option of company-paid relocation to Kansas City or Sarasota metro area
- Incredibly aggressive relocation packages to lower-tax, high-thriving hubs
- Limited risk and unlimited upside as an early employee in a fast-growing startup
- Backed by leading investors including Andreessen Horowitz
Work Mode
- Hybrid work model with locations in Kansas City and Sarasota.
- Remote with option for company-paid relocation; emphasis on in-person collaboration and community.
TENEX is committed to building a diverse and inclusive workplace. We are an equal opportunity employer and welcome people of all backgrounds, experiences, and perspectives.
