Japan - Remote; Tokyo - Remote Remote (Global) Employment

HTS Media (Hopper's Advertising and Media division) is hiring a Forward Deployed Consultant, Travel & Loyalty (100% Remote - Japan)

About the Role

This position involves working closely with clients in the travel and loyalty space to implement and optimize technology-driven advertising solutions. The consultant will diagnose business challenges, deploy tailored strategies, and ensure successful integration of platforms using data analysis and cross-functional collaboration.

Responsibilities

  • Collaborate with clients to understand business objectives and technical requirements
  • Diagnose operational challenges and recommend scalable solutions
  • Deploy and configure advertising technology platforms according to client needs
  • Translate business goals into technical implementation plans
  • Support integration of data systems between client platforms and advertising tools
  • Conduct testing and validation to ensure solution accuracy and performance
  • Provide training and documentation for client teams
  • Work with engineering teams to communicate client feedback and feature requests
  • Monitor post-deployment performance and recommend optimizations
  • Manage multiple client engagements simultaneously with attention to timelines
  • Serve as a trusted advisor throughout the project lifecycle
  • Troubleshoot technical issues in real time with minimal supervision
  • Maintain detailed records of client interactions and project milestones
  • Coordinate with internal stakeholders to align on deliverables
  • Adapt quickly to evolving client priorities and market conditions
  • Ensure compliance with data privacy and platform policies
  • Deliver presentations on solution impact and KPIs
  • Use data to validate assumptions and guide decision-making
  • Maintain a customer-centric approach in all communications
  • Stay current with industry trends in digital advertising and travel technology

Nice to Have

  • Master’s degree in a relevant discipline
  • Prior work in advertising technology or SaaS platforms
  • Hands-on experience with customer data platforms (CDPs)
  • Knowledge of loyalty program mechanics and customer retention strategies
  • Fluency in Japanese or other Asian languages
  • Exposure to cloud infrastructure platforms like AWS or GCP
  • Certifications in project management or technical domains
  • Track record of leading client workshops or training sessions
  • Experience in fast-growing startups or scale-ups
  • Familiarity with A/B testing and experimentation frameworks

Compensation

Competitive salary and benefits package commensurate with experience

Work Arrangement

Remote (Worldwide)

Team

Part of a dynamic team focused on advertising and media innovation within the travel sector

Why This Role Stands Out

  • You’ll work on cutting-edge advertising solutions within the global travel industry
  • The role offers autonomy while being supported by a collaborative, expert team
  • Projects involve direct impact on customer acquisition and retention strategies
  • Opportunity to grow with a rapidly expanding division of a proven tech company

What We Value

  • Ownership of client outcomes from start to finish
  • Clear, proactive communication under pressure
  • Curiosity and drive to understand both technical and business layers
  • Adaptability in a constantly evolving market landscape

Not specified

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About company
HTS Media (Hopper's Advertising and Media division)
HTS Media is Hopper’s advertising and media division, built to help travel brands, destinations, and suppliers connect with travelers at scale. Our mission is to build the travel industry’s leading retail media network, turning advertising into a major driver of profitability for Hopper and our partners.
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Job Details
Department Commerce
Category other
Posted 4 months ago